topic Email Verification Error in Email Deliverability

Email Verification Error

SylviaS1 — Wed, 20 Sep 2023 14:16:43 GMT

Hello @everyone I am having issues with my email deliverables. At the point of sending out emails after clicking the review and send button, my emails aren't sent but an error pops up and says "email verification error'.

Re: Email Verification Error

karstenkoehler — Wed, 20 Sep 2023 14:18:29 GMT

Hi @SylviaS1,

Could you please share a screenshot of the error message?

Re: Email Verification Error

SylviaS1 — Wed, 20 Sep 2023 14:37:11 GMT

Re: Email Verification Error

SylviaS1 — Wed, 20 Sep 2023 14:47:51 GMT

Hello @karstenkoehler here is a screenshot.

Re: Email Verification Error

karstenkoehler — Wed, 20 Sep 2023 15:50:03 GMT

Hi @SylviaS1,

Have you completed the steps from this article? https://knowledge.hubspot.com/email/verify-the-email-address-used-to-send-marketing-emails

Best regards

Re: Email Verification Error

SylviaS1 — Wed, 20 Sep 2023 16:07:26 GMT

Hello @karstenkoehler Yes I have completed that process and even sent out emails twice but I suddenly am getting this error message of ''email verification error''