topic Setting up Subdomains in Hubspot for Outreach? in Email Deliverability

Setting up Subdomains in Hubspot for Outreach?

EMcGrath — Tue, 19 Sep 2023 20:55:48 GMT

We use Hubspot's sequencing ability for our outreach. In order to assure we are not putting our main domain at risk with email deliverability issues, we are considering setting up subdomains for our BDRs to quarantine certain outreach. Have other folks done this?

Thank you!

Re: Setting up Subdomains in Hubspot for Outreach?

Bryantworks — Wed, 20 Sep 2023 10:35:09 GMT

Hey @EMcGrath, this is fairly common to setup. To do this in HubSpot your individual members would need to connect additional email address. Do not connect the new domain under your sending domain in HubSpot, that's for marketing emails. You can find where to connect this here: https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot

Hope that helps!

Re: Setting up Subdomains in Hubspot for Outreach?

EMcGrath — Wed, 20 Sep 2023 12:16:42 GMT

Thanks @Bryantworks - Good to know that the users would need to set up their additional email addresses individually. Would the user then have the option to decide which email address they are sending sequences from? Similarly, if we use workflows to enroll users into certain sequences by our BDRs, I'm assuming there is an option to select which email address/ domain should be used to send the email?