mailto email link

adesko — Wed, 24 May 2023 19:58:27 GMT

Hi all,

I am setting up a mailto link in the monthly newlsetter we send out to customers. Is it possible for the email to be directed to that contact's account owner? or can the mailto only go to one email address?

Thanks!

Re: mailto email link

Ben_M — Wed, 24 May 2023 20:19:38 GMT

Yes. Just go into code view and insert the personalization token there of the contact owner's email address.

Re: mailto email link

karstenkoehler — Thu, 25 May 2023 04:40:46 GMT

Hi @adesko,

Yes, this is possible. Your mailto link should look something like this without a specified recipient:

mailto:rickastley@gmail.com?subject=Never%20going%20to%20give%20you%20up&body=Never%20going%20to%20let%20you%20down

The HubSpot syntax for the personalization token of the contact owner's email looks like this:

In the mailto link, simply replace the email part with this snippet:

mailto:{{ contact.hubspot_owner_id.email }}?subject=Never%20going%20to%20give%20you%20up&body=Never%20going%20to%20let%20you%20down

Depending on where you want to use this, the UI might also allow you to add a personalization token via the Personalize menu point.

In any case, make sure to preview and test the email for a few contacts to see if it's working as expected. Also make sure that all recipients have a contact owner / set a global default value.

Best regards!

topic mailto email link in Email Deliverability

mailto email link

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Re: mailto email link