topic Soft Rejection in Email Deliverability

Soft Rejection

gurisdiction — Thu, 23 Mar 2023 10:13:22 GMT

Hi HubSpoters!

The email was sent but never delivered due to "Soft Rejection" not allowing HubSpot emails.

What is the long and short term fix to this problem?

I would like to send my mail to a list of 30 people with no rejections.

Re: Soft Rejection

PamCotton — Thu, 23 Mar 2023 21:23:52 GMT

Hello @gurisdiction, thank you for posting in our Community!

Do you have a banner message with this error of soft bounce? If so is there a form available to fill out more details? Are you able to share a screenshot of the error message?

Thank you,

Pam

Re: Soft Rejection

gurisdiction — Fri, 24 Mar 2023 09:40:54 GMT

Well, I have my dashboard in Swedish but I'll make sure to update my settings with the english language ASAP.