How to remove "You need to take action on your email account" banner

TQuintos — Thu, 16 Jun 2022 04:20:31 GMT

Hello,

I recently received the "You need to take action on your email" warning due to high bounce rates. I have done both actions needed - imported an op-out list and removed stale contacts.

This mean I'm not suspended, right? Can I continue sending emails? When will that warning banner be removed?

Thanks!

Re: How to remove "You need to take action on your email account" banner

Aleeson — Thu, 16 Jun 2022 08:43:25 GMT

Hey there! No- You're not suspended, however that banner will stick around for a while longer. As you send more emails (and fewer bounces occur) your bounce rate will drop, and once it dips below a certain point, the banner will disappear. The banner isn't checking to see if you've done the steps you've described- It only looks at the bounce rate over a recent period of email sends.

In short- You're all good, and the banner will disappear on its own, and you are free to continue sending out emails (as long as there isn't a further rise in bounces).

topic Re: How to remove "You need to take action on your email account" banner in Email Deliverability

How to remove "You need to take action on your email account" banner

Re: How to remove "You need to take action on your email account" banner