We are not receiving our clients email properly.

Lphillips8 — Wed, 02 Mar 2022 19:20:41 GMT

Hi, Hubspot professional community. As we have settled business email for our website. But from few days we are noticing that we are receiving the clients email very late. As we haven't detected this issue before. So kindly guide us how we will fix this issue.

Re: We are not receiving our clients email properly.

karstenkoehler — Thu, 03 Mar 2022 05:41:21 GMT

Hi @Lphillips8,

If you're referring to receiving clients emails in the conversations inbox late, this sounds like a technical issue that you should troubleshoot with your IT team. Once the team email address is connected correctly in HubSpot, emails should arrive at the same time they are being received. If they're delayed, this hints at general issues with your email server.

Best regards!

topic Re: We are not receiving our clients email properly. in Email Deliverability

We are not receiving our clients email properly.

Re: We are not receiving our clients email properly.