topic Re: Two Different Names/Emails In Greeting and To Line in Email Deliverability

Two Different Names/Emails In Greeting and To Line

zcharles — Fri, 02 Jul 2021 13:58:41 GMT

Hi There-

I want to automate some email introductions between two or more people.

Is there a way that I can have an email appear as

"Hi NAME-1 and NAME-2

I think you two should meet. Etc etc"

Also, is there a way that I can have both of their names and emails appear in the "TO" line?

Re: Two Different Names/Emails In Greeting and To Line

Josh — Fri, 02 Jul 2021 17:53:57 GMT

Hi @zcharles,

Unfortunately, this is not possible at this time. I would recommend adding it to the HubSpot Ideas Forum.

Josh

Re: Two Different Names/Emails In Greeting and To Line

karstenkoehler — Sat, 03 Jul 2021 05:22:20 GMT

Hi @zcharles,

To add to @Josh's post, personalization tokens in emails can only pull in the information of one associated contact. When you think about it, HubSpot couldn't possibly know who the second person should be.

Since your use case requires manual input, I'd recommend using your connected inbox and not the marketing email tool. You could create a template that pulls in the information for person 1 and leave placeholders for person 2.

Hope this helps!

Re: Two Different Names/Emails In Greeting and To Line

zcharles — Thu, 22 Jul 2021 01:19:50 GMT

Thank you, Josh!

Re: Two Different Names/Emails In Greeting and To Line

zcharles — Thu, 22 Jul 2021 01:20:05 GMT

Thanks, Karsten!