topic Re: Phase 1 of 2 for CRM Property Validation on Forms in Developer Announcements

Phase 1 of 2 for CRM Property Validation on Forms

dennisedson — Wed, 17 Apr 2024 19:15:22 GMT

We are enhancing the data quality in your CRM by introducing additional property validations to HubSpot form fields.

This update applies to:

HubSpot forms on CMS-created web or landing pages.
HubSpot forms using embed code on third-party web pages (e.g., WordPress sites).
Standalone HubSpot form shares.

What's changing?

CRM property validation will be implemented in two phases:

Phase 1: Introduction of a live field validation service. As visitors input data into form fields, the information will be verified in real-time against the CRM's established property validations. Developers will notice some of our built in error messages have been merged to be more generic. This does not affect any translation overrides or integrations and there will be no noticeable difference for visitors submitting a form.
Phase 2: Integration of CRM property validation with the live field validation service. Incorrect data entries that do not meet the established criteria will prevent form submission, similar to existing email field validations.

Implementation Schedule

Phase 1: Monday, April 22, 2024
Phase 2: To be announced, with details provided in a subsequent changelog update.

Impact on Users

During Phase 1, there will be no noticeable change in how forms operate. You can; however, disable this new validation feature temporarily by going to Settings > Tools > Marketing > Forms > Submission Settings and toggling the Enable live validation of form fields option.

Re: Phase 1 of 2 for CRM Property Validation on Forms

Mike_Eastwood — Wed, 17 Apr 2024 19:52:22 GMT

Hey Dennis

Will this affect forms where the embed code is customized?

Does the change use Version 2 of the Forms JavaScript? Or Version 3? Or is there a Version 4?

Thanks

Mike

Here to learn more about HubSpot and share my HubSpot Knowledge. I'm the founder of Webalite a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of Portal-iQ the world's first automated HubSpot Portal Audit that helps you work smarter with HubSpot.

Re: Phase 1 of 2 for CRM Property Validation on Forms

IMcDonald — Thu, 18 Apr 2024 11:24:12 GMT

Hi Mike, thanks for your questions. We don't anticipate this affecting forms where the embed code is customized (where my interpretation of this is that you've custom styled forms for example, or integrated with callbacks). This is applicable for v2 and v3 Forms.

Re: Phase 1 of 2 for CRM Property Validation on Forms

Mike_Eastwood — Thu, 18 Apr 2024 22:12:39 GMT

Thank you @IMcDonald

Yes, it's the Custom JavaScript that I was concerned about.

Let me know if you ever need a Crash Test Dummy.

Thanks again

Mike

Re: Phase 1 of 2 for CRM Property Validation on Forms

SandrineMayzou — Mon, 30 Jun 2025 10:18:09 GMT

Hello this is a great update now could Unique values custom properties be supported for object update (company) in form submissions please ? Companies entities may have the same domain but very different entities and when they are already a customer (the company) they identify with their Customer ID (for example ERP ID)

Re: Phase 1 of 2 for CRM Property Validation on Forms

Jaycee_Lewis — Mon, 30 Jun 2025 15:54:57 GMT

Exciting news!

Re: Phase 1 of 2 for CRM Property Validation on Forms

Hollyce — Tue, 27 Jan 2026 15:26:10 GMT

And contacts too! I have a client that has many contacts without email addresses. When the form is submitted, I know the contact's Record ID as well as another unique identifier field and I wish those could be used to connect form submissions to them through the API. Right now, I am forced to do a bunch of workarounds. (Ironically, custom object unique identifier fields do associate form submissions to the correct object.)

Re: Phase 1 of 2 for CRM Property Validation on Forms

SandrineMayzou — Wed, 28 Jan 2026 09:26:11 GMT

100% - We need much more votes on this!

Re: Phase 1 of 2 for CRM Property Validation on Forms

BérangèreL — Wed, 28 Jan 2026 09:39:57 GMT

Hi @SandrineMayzou and thanks for your suggestion!

I’ve noticed a similar idea already present in our Ideas Forum: Use a form to populate custom object data.

To contribute, you can upvote the existing idea and share more details about your specific use case in the comments.

Thank you and have a wonderful day!
Bérangère

Re: Phase 1 of 2 for CRM Property Validation on Forms

SandrineMayzou — Wed, 28 Jan 2026 09:47:16 GMT

Coucou Bérangère,
Dans ma compréhension, les custom unique IDs des custom objects se comportent bien pour la mise à jour de l'objet via les formulaires. Ce n'est pas le cas dans les objets standards (ie Contacts ou Entreprises) ou seules les ID emails et domain assurent la mise à jour de l'objet et pas les custom unique IDs comme Siret en France par exemple..

Re: Phase 1 of 2 for CRM Property Validation on Forms

BérangèreL — Wed, 28 Jan 2026 18:40:43 GMT

Hi @SandrineMayzou and thank you for your message and clarification!

Indeed, only the email or domain fields allow updates via form for standard objects, whereas custom unique IDs work for custom objects.

Feel free to suggest this improvement on our Ideas Forum!

Thank you and have a great day!
Bérangère

-------------

Coucou @SandrineMayzou et merci pour votre message et votre précision !

En effet, seuls l’email ou le domaine permettent la mise à jour via formulaire pour les objets standards, tandis que les custom unique IDs fonctionnent pour les objets personnalisés.

N’hésitez pas à proposer cette amélioration sur notre forum d’idées !

Merci et belle journée !
Bérangère