topic Re: Duplicate E-signature Emails in Custom Quote Template in CMS Development

Duplicate E-signature Emails in Custom Quote Template

MLandrito — Fri, 11 Apr 2025 23:37:31 GMT

We have a custom quote template that we are using, but we are using an exact copy of the e-signature module from Hubspot's default template (@Hubspot/quote_signature.module).

The issue is that we're seeing duplicate emails for the signers in the e-signature:

Has anyone experienced this? Can anyone help with fixing this issue?

Note that the signing of the quote is still functional, it's just weird for users to see 2 instances of the same email.

Re: Duplicate E-signature Emails in Custom Quote Template

BérangèreL — Mon, 14 Apr 2025 07:41:20 GMT

Hi @MLandrito and welcome, we are delighted to have you here! 🎉

Thanks for asking the HubSpot Community!

I'd love to put you in touch with our Top Experts: Hi @Anton, @Bryantworks and @Josh do you have suggestions to help @MLandrito, please?

Have a wonderful day and thanks so much in advance for your help! ❤️
Bérangère

Re: Duplicate E-signature Emails in Custom Quote Template

Balaji_Mavlers1 — Tue, 15 Apr 2025 14:54:28 GMT

Hi @MLandrito

Problem: In your custom quote, the same email is showing twice under the Signature section. It looks weird, but signing still works.

Reason: Most likely, the signature block is added twice in your code by mistake.

How to fix:
Open your custom quote template.
Look for this line:
{% module "signature_module" path="@hubspot/quote_signature.module" %}
If that line appears more than once, delete the extra one.
Make sure you don’t put it inside a loop like this:
{% for signer in quote.signers %}
{% module "signature_module" path="@hubspot/quote_signature.module" %}
{% endfor %}
That would make it show up multiple times.

What you should have:
Just this line once, like this:
{% module "signature_module" path="@hubspot/quote_signature.module" %}

If this isn't working, let us know if you're not able to find it.