topic Re: Call logs by the hour or 2 hours in CMS Development

Call logs by the hour or 2 hours

Stevenrassi — Thu, 13 Mar 2025 15:34:56 GMT

hey i want to track my teams calls every hour or 2 hours and would love to create a report that shows how many calls each of my reps made in that 2 hour span.

is this possible?

Re: Call logs by the hour or 2 hours

nickdeckerdevs1 — Thu, 13 Mar 2025 22:20:17 GMT

Anything is possible. Your posted requirements could provide a bit more detail. Your question has provided me with a few surface level questions, which could turn into even more questions!

You could create a custom report --

- Calls as the primary source.

- Configure
Columns:

Activity Assigned To

Count of calls

Create Date (hour of day) This required you to edit the bubble for create date to set this

Filters:
Calls create date is today

If you are looking to do this with programming and want to get into more detail on this and do like 2 specific hours or somethign like that -- please let me know the full requirements of what you are trying to do.

Re: Call logs by the hour or 2 hours

Stevenrassi — Mon, 17 Mar 2025 18:14:49 GMT

his looks great, but i dont have (hour of day) as an option for create date. do i need to make a custom property?

Re: Call logs by the hour or 2 hours

nickdeckerdevs1 — Mon, 17 Mar 2025 20:18:10 GMT

you just need to click the pencil icon next to create date and that will fix you up
https://share.cleanshot.com/56ssNBmh

Re: Call logs by the hour or 2 hours

Stevenrassi — Tue, 18 Mar 2025 11:36:48 GMT

nevermind i found it. thanks so much and

Re: Call logs by the hour or 2 hours

nickdeckerdevs1 — Tue, 18 Mar 2025 12:39:26 GMT

Awesome! Nice work!