topic Re: HUBL filters inside Email Templates in CMS Development

HUBL filters inside Email Templates

SKiran7 — Fri, 07 Feb 2025 11:28:58 GMT

I am trying to use the HUBL filters inside transaction emails and they are not working

Re: HUBL filters inside Email Templates

Jaycee_Lewis — Fri, 07 Feb 2025 21:28:18 GMT

Hey, @SKiran7 👋 It's challenging for the community to help troubleshoot without more information.

Here's what I'd include:

The specific HubL filters you are trying to use
A snippet of your code showing your implementation
What you expect to happen vs. what is actually happening

Thanks! — Jaycee

Re: HUBL filters inside Email Templates

SKiran7 — Mon, 10 Feb 2025 07:58:51 GMT

@Jaycee_Lewis I am trying to send a transaction email once the based on some status after ticket gets created using workflow

I have filed on the ticket object Order Data(type: MultiLineText,id:order_data). I am saving the JSON data on the field

{"orderNumber":"123456","orderTotal":"$123.24"}

on the email template i am trying to access the above value using HUBL and using the filter `fromjson`

{% set orderObject=ticket.order_data|fromjson } and using the orderObject inside the template to display the values

<p>{{orderObject.orderNumber}}<p> <p>{{orderObject.orderTotal}}</p>

but i only see the empty values.

Re: HUBL filters inside Email Templates

SKiran7 — Thu, 20 Feb 2025 12:53:58 GMT

@Jaycee_Lewis any update on this issue?

Re: HUBL filters inside Email Templates

Jaycee_Lewis — Wed, 26 Mar 2025 20:26:11 GMT

Hey, @SKiran7 Please see this documentation. "Please note: you can apply HubL filters to personalization tokens, such as contact and company tokens, on HubSpot CMS and blog pages, but not in emails."