topic Re: domain connections in CMS Development

domain connections

ZHyattRMS — Thu, 17 Oct 2024 17:29:21 GMT

Do domain connections require Www.yoursite.whatever

I was connecting with just yoursite.whatever and it fails every time but i have triple verified DNS on both provider and hubspot and it says zero errors but won't connect.

Re: domain connections

ZHyattRMS — Thu, 17 Oct 2024 18:32:31 GMT

Re: domain connections

ZHyattRMS — Thu, 17 Oct 2024 18:41:49 GMT

no forwarding based on language either.

Re: domain connections

SanjayKumar — Wed, 23 Oct 2024 08:25:30 GMT

Hi @ZHyattRMS ,

Root Domains (e.g., yoursite.whatever) can only use A Records, which point directly to an IP address. However, HubSpot uses a CNAME record (e.g.,  yoursite.hs-sites.com) to connect websites. Since most DNS providers don't allow CNAMEs on root domains, you cannot directly point yoursite.whatever to HubSpot using a CNAME.On the other hand, www Subdomains (e.g.,  www.yoursite.whatever) can use CNAME records, which makes it easier to point  www.yoursite.whatever to HubSpot’s CNAME address.

HubSpot recommends connecting the www version of your domain (like  www.yoursite.whatever) to avoid these DNS restrictions and ensure a smoother setup with fewer issues.

If you find this helpful, please mark it as solved.

Re: domain connections

ZHyattRMS — Wed, 23 Oct 2024 15:52:11 GMT

problem is if i do that but don't forward ryatt.marketing it fails and
shows cloudflare site that has no info

Re: domain connections

ZHyattRMS — Tue, 29 Oct 2024 23:08:19 GMT

well work around is i added mydomain.url as a redirect even though it fails DNS to www.mydomain.url

so even though it won't register dns i added mydomain.url --> www.mydomain.url and it the site works as mydomain.url and redirects to the WWW