Variables/Fields from tickets, HELP :)

DanielDPAltra — Mon, 22 Apr 2024 12:20:51 GMT

I'm desperated trying to find how to 'print' who was the creator of the ticket. (PHP). I've done all the CRUD for tickets, but if i want to search by the field of the user who created the ticket,

I can't because i dont know/find the variable name.(I NEED THE VARIABLE NAME FOR THE FIELD 'of the creator of the ticket')

I mean, in tickets there is this variables for example: (

'content' => $content,

'hs_pipeline' => $hs_pipeline,

'hs_pipeline_stage' => $hs_pipeline_stage,

'hs_ticket_priority' => $hs_ticket_priority,

'subject' => $subject

so i need to call the one for who is the creator of that ticket please)

THANKS

Re: Variables/Fields from tickets, HELP :)

SteveHTM — Mon, 22 Apr 2024 15:15:36 GMT

@DanielDPAltra - would the property 'hs_created_by_user_id' be what you are seeking?

Steve

topic Re: Variables/Fields from tickets, HELP :) in CMS Development

Variables/Fields from tickets, HELP :)

Re: Variables/Fields from tickets, HELP :)