topic Re: Any limitations in the number of HubDB calls for programmable emails? in CMS Development

Any limitations in the number of HubDB calls for programmable emails?

valerief — Thu, 11 Apr 2024 21:25:18 GMT

The developers documentation for Programmable Emails establishes the maximum number of CRM HubL functions depending on the number of recipients. For example, an email sent to 500,000 contactcs should contain at most 1 call to a crm function.

I would like to know if “CRM HubL functions” mean functions to retrieve custom/standard Hubspot objects, or if that also covers calls to retrieve data from the HubDB database.

In other words , are there any limitations in the number of HubDB calls for programmable emails?

Thanks for you help!

Re: Any limitations in the number of HubDB calls for programmable emails?

BérangèreL — Fri, 12 Apr 2024 14:41:07 GMT

Hi @valerief, I hope that you are well!

Thank you for asking the Community!

I found the solution from @Jnix284 on this similar post "HUBDB call limits" that might help you!

I'd like to also share this documentation "HubDB" that might be of interest.

I hope this helps!

Have a great day and weekend!
Bérangère

Re: Any limitations in the number of HubDB calls for programmable emails?

valerief — Fri, 12 Apr 2024 14:59:19 GMT

Hello Bérangère,

Thank you so much for the pointer! The limit stated in the HubDb documentation is for "CMS Pages". I wonder if the same limit (or a more retrictive one) applies to "Programmable emails", and if it depends with the size of the email audience.

Re: Any limitations in the number of HubDB calls for programmable emails?

Jnix284 — Fri, 12 Apr 2024 18:57:53 GMT

@valerief I checked with a few devs and they're saying the limit doesn't apply the same for HubDB calls, but they haven't put it to the test with 500K emails to know if that's really true.

This is based on a message from 7 months ago in the HubSpot Developer Slack from someone who works for HubSpot saying that there weren't any limitations related to HubDB calls at the time.

The community is a fantastic place to get help a lot of questions, share best practices, awesome solutions, etc. although it can be harder to get answers to dev questions... a lot of the best HS devs I know spend a lot of time in the dev slack, it might be worth checking out if you run into questions when the dev documentation isn't clear.

Re: Any limitations in the number of HubDB calls for programmable emails?

valerief — Fri, 12 Apr 2024 19:08:55 GMT

Thank you very much, Jennifer. Most helpful!

Re: Any limitations in the number of HubDB calls for programmable emails?

Jnix284 — Fri, 12 Apr 2024 19:21:50 GMT

You're welcome @valerief, happy to help!