topic Re: Consent banner blocks script in CMS Development

Consent banner blocks script

Elty — Thu, 21 Mar 2024 19:32:37 GMT

We have a script running on our cms website, that opens a sidebar.

But after the decline decission the script gets blocked, this only works after consenting the cookies. This has nothing to do with cookies or tracking, how can we fix this ?

Re: Consent banner blocks script

evaldas — Fri, 22 Mar 2024 00:07:55 GMT

Hi @Elty

Is your script for opening a sidebar implemented via Google Tag Manager by chance?

Re: Consent banner blocks script

Elty — Fri, 22 Mar 2024 07:49:59 GMT

nope, they arent. Its a script loaded by another script and so on. Its a Jquery script and keeps loading in other scripts if needed but no external scripts all self written.

Re: Consent banner blocks script

evaldas — Fri, 22 Mar 2024 13:57:47 GMT

Could you provide more information on how the script was placed? i.e. is it placed in the templates in Design Manager or in the header/footer in Website Settings?

Also, a link to the website would help be helpful for troubleshooting as well if you don't mind sharing that.

Re: Consent banner blocks script

evaldas — Fri, 22 Mar 2024 17:12:15 GMT

Just making a note that we chatted through DM and the scripts are loaded through requirejs.config in a template/partial.

requirejs.config({ urlArgs: "v={{ version }}", paths: { jquery: 'https://code.jquery.com/jquery-x.x.x.min', slick: 'https://cdn2.hubspot.net/hubfs/xxxxxxx/slick.min', tabs: '{{ get_public_template_url( 'xxxxxxx/tabs.js') | cut('.js') }}', // etc....... }) ; requirejs (['app']);

The HubSpot cookie consent should not be interfering with this kind of setup (i.e. not loading scripts, such as "slick.min.js") and there might be something else going on - unless I am missing something.

I am not familiar enough with this to advise further - tagging @Jaycee_Lewis in case you have any insight.