topic Re: Newsletter not displaying in outlook preview in CMS Development

Newsletter not displaying in outlook preview

ZMunshi — Wed, 04 Jan 2023 11:50:13 GMT

Hi,

I seem to be having trouble displaying my newsletter in any of the Outlook Windows versions (2016/19/20 etc). However its displaying in the other email formats such as gmail on ios/android, outlook on chrome etc

am i missing some code that you have to imlpement for outlook windows?

Re: Newsletter not displaying in outlook preview

EWood — Fri, 06 Jan 2023 19:46:21 GMT

@ZMunshi , happy Friday!

Thank you for reaching out to the HubSpot Community!😄

It sounds like you've built a custom email template in the Design Manager (CMS Hub). If that's right, I'm tagging some CMS experts to see if they might have some ideas for you. @RomanGruit and @rohansdeeson do any insights come to mind for @ZMunshi?

All the best,

Elyse