topic Re: HubDB content showing in preview, but not when published in CMS Development

HubDB content showing in preview, but not when published

LMann — Thu, 29 Sep 2022 12:51:40 GMT

Hello everyone.

I'm having an issue where all of a sudden my HubDB content has stopped pulling through to published pages, when I preview these pages in Hubspot, the content pulls through but then when I look at the live version, I just see 3 empty boxes and no code is pulling through.

Does anyone have any ideas why this might be happening?

TIA!

Re: HubDB content showing in preview, but not when published

Jaycee_Lewis — Thu, 29 Sep 2022 21:13:40 GMT

Hi, @LMann 👋 Thanks for reaching out! Hey, @LMeert @Jnix284, do you have any troubleshooting tips you can share with @LMann?

Thank you for taking a look! — Jaycee

Re: HubDB content showing in preview, but not when published

Jnix284 — Thu, 29 Sep 2022 21:47:38 GMT

@LMann Have you already tried clearing cache or adding the cache buster? Without seeing the page to inspect the code in the dev console, it could be anything.

just in case, add to end of URL to bust cache:

?hsCacheBuster=2626

if you use on the same page/device, change the numbers to a random string so it is unique

Re: HubDB content showing in preview, but not when published

LMann — Fri, 30 Sep 2022 11:02:23 GMT

Hey,

So really weird but I left it a few hours and looked again and it was fixed. Veryyyy odd. But thanks for reaching out 🙂

Thanks,

Leonie

Re: HubDB content showing in preview, but not when published

Jnix284 — Fri, 30 Sep 2022 11:04:56 GMT

Hi Leonie,

I'm happy it's working properly!

Definitely server-side cache, I recommend keeping the URL string handy in case you run into this again. 🙂