topic Re: [Now Open] CMS Hub Ask Me Anything (April 5) in CMS Development

[Closed] CMS Hub Ask Me Anything (April 5)

PatrickEng — Mon, 12 Apr 2021 13:55:50 GMT

Edit: The CMS Hub AMA is now closed. Thank you to all those who participated! If you continue to have questions about the CMS Hub, please log in to your HubSpot account, click on the Help button in the bottom right, and reach out to our Support team at any time. Cheers!

Hey HubSpot Community,

My name is Patrick, I’m a member of our onboarding team here at HubSpot. Welcome to our 2nd CMS Hub AMA! We loved answering all your questions in the last AMA and we hope to provide even more information on the ins and outs of CMS Hub. We’ll be available to answer questions from April 5 - April 9, so please feel free to ask us anything.

If you’re not sure where to start, try some of these:

How can I gate pages behind a social media login?
How do I build my own theme using the local development tools?
How do I add structured data to a page? Is it worth it?
I want to host my website on a root domain, not a subdomain. Can I do that?

We have members of the HubSpot product, developer, and services team here to answer any questions you might have.

Luke Summerfield (@Lukesummerfield) - CMS Hub Go-To-Market Lead, Product

Jon McLaren (@jmclaren) - Senior CMS Developer Advocate

A.J. LaPorte (@AJLaPorte) - Senior CMS Developer Advocate

Madelyn Simmons - Customer Success Manager

Allison Nichols (@anichols) - Principal Onboarding Specialist

Justin **bleep** (@jtit) - Senior Customer Onboarding Specialist

Patrick Eng (@PatrickEng) - Customer Onboarding Specialist

Ernestina Spinu (@eSpinu) - Senior Customer Support Specialist

Camila Rovalino - Content Product Expert

Cathal Hopper (@CathalHopper) - Customer Support Specialist

Feel free to drop in your questions below. We’ll start answering questions at 11 AM EDT on April 5th, until 3 PM EDT on April 9th.

Look forward to hearing from you all soon!

Re: Coming Soon [April 5] - CMS Hub Ask Me Anything (AMA)!

rohansdeeson — Fri, 26 Mar 2021 14:44:10 GMT

One thing I would really like team HS to look at with CMS hub is pre-prod --> prod pricing.

It would be great if it was possible to pay a nominal licence fee for CMS enterprise until it has a domain applied to it then you pay the full licence.

On a large Enterprise CMS site, there can be months of development and content creation before you are ready to go live. And during this time you are generally paying your existing costs, so to pay $900 per month while developing is very costly.

An easy solution would be for there to be say a $50 per month cost while building then once the domain is added you pay full price. Our client is likely to have 4months of development and content creation meaning almost 4k of costs before going live.

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

bendonahower — Mon, 05 Apr 2021 14:36:40 GMT

What is on the CMS's roadmap that you are most excited about (and can share)?

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

bendonahower — Mon, 05 Apr 2021 14:37:51 GMT

What are the most common things that slow down a HubSpot CMS site?

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

bendonahower — Mon, 05 Apr 2021 14:39:45 GMT

When do visitors see personalized content? When might someone who is in the contact database not see personalized content?

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

jmclaren — Mon, 05 Apr 2021 15:23:32 GMT

Hey Ben,

I love this question,

We're very passionate about the content creator experience and enabling content creators to do more and more efficientlly. We believe the developer and content creator experience should complement each other. We're working to bring even more power to both developers and content creators in ways that balance power and flexibility for both types of user.

You've seen lately we've been rolling out a lot of updates to show the power of having your CMS be an extension of your CRM. CRM objects in the CMS, smart content for all modules, memberships... I think we might have the first CRM that your customer's actually can log into, interact with your business, and you can build deeply tailored experiences for them because of it. There's some serious power in that, the future of that connection is very very exciting.

When it comes to developers specifically, a big focus for us right now is really nailing the CMS development workflow. We want every step of the process to feel smooth from starting a new project to going live with a new website. We have multiple angles we're tackling this from and are very excited about it, some pieces you will see in the short term, and some longer term.

There has never been a better time to be a HubSpot developer.

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

Ntbrown — Mon, 05 Apr 2021 18:09:24 GMT

Any plans to add no_wrapper options to DnD areas? No idea why these weren't added when they're available on all other rendering tags. It's a ton of bloat nobody wants or needs on their page. The bloat that gets added from this is larger than the entire main JavaScript file for most HubSpot sites....

Any plans to improve performance considerations prior to the update in May from Google directly reflecting page experience to users via web metrics in SERP? Per the multi year old threads in this community performance is.... bad. In part due to platform level problems and just poor coding practices that's ubiquotous on most Hubspot websites I see. The latter you can't fix and isn't HubSpots job... the former you can and is. It's going to be amusing when clients with a HubSpot website are marked as being a "poor" experience, potentially, in SERP after sinking so much money into this platform for something that is no fault of their own and is virtually impossible to fix in the platforms current state without a lot of hacky work arounds. There are ways to get near perfect scores stripping out all of HubSpot's "junk", but I won't detail them here.

Any plans to reduce / optimize the massive bundles of JavaScript served? Pull down any HubSpot website.... Analyze the weight by content type. >60-80% JavaScript due to the incredibly heavy bundles for forms, etc for a simple marketing website. Now, most websites are "light" especially with optimized images so that's not too unusual in and of itself, especially with modern JS frameworks, but in the context of these types of sites and the weight of these bundles for what they are.... They're extremely heavy.

Moreover.... being a platform that touts international capabilities / multi-language variations you should know that many regions have significant data problems.

What is the current CMS development roadmap / what improvements are being made? People can be charged thousands per month, dependent on products, just to realize they've not only spent a ton of money for little gain, but ended up with a product that is subpar in almost every metric due to performance and other problems... Per this and similar threads it's always "we're improving" and that's nice.... But, how? When? Why? A public timeline for these things should really be the bare minimum considering the amount of money your clients are spending when a $10 host and plugin beats you. Not to mention the time to development / completion isn't even in the same ballpark. A recent example of a bad timeline.... are theme breakpoints that were "released" 6+ months ago, still haven't been completed, and were "coming soon". Don't get me started on themes. 🙃

Do you plan on allowing more flexibility for developers not marketers within the CMS? Again, this is often stated that things will "improve". But... How? When? Track record doesn't give me confidence in this. File structures, meta, sitemaps, etc. All of these are basic things to edit and it's remarkable these aren't already exposed. I can't imagine being a client and paying that much money and not even controlling my own sitemap or having a way to interface with it. Beyond this... You've also inadvertenly caused problems with development patterns that require sitemap configurations. Third party feed integrations, Yandex, etc. List goes on. Morever, as a developer I would never suggest that to a client knowing full well that I can't fix any of it.

Do you plan on adding an actual programming language for CMS developers to interface with? Not a templating language. There's only so much you can do with this and doing logic in a templating language is inherently poor programming to start with....

Do you plan on adding other event types to workflows? Page events. Hooks prior to publishing.

Lot more, but these would be a good start. Frankly, I don't see how a multi-million dollar company has had such remarkably poor progress with such basic web features over multi year timelines whilst having the gall to charge people such exorbitant sums of money.

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

06723 — Mon, 05 Apr 2021 18:20:12 GMT

@PatrickEng Hi,

Does HubSpot automically add 2 hreflang tags if you have more than one domain. I have a German and English domain. I do not want to have 2 hrelang tags on one Single english domain for example. Can you help me remove one of the two on idividual pages.

Below is a screenshot of what i am referring to

I need one hreflang per domain.

2nd Question

Are there any actions we take to ensure our websites passes the Google Core Web Vitals Update. I know HubSpot handles most optimisation tasks, however Google Search Console still reports that there are URLs that fail to pass Core Web Vitals test

Your assistance would be greatly appreciated. Thanks

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

BTaylor — Mon, 05 Apr 2021 19:29:25 GMT

Hi - we are building a custom CRM card and our client would like to know if the CRM card can display "in the middle" of the contacts page. Before we responded no, we wanted to verify this was not possible. We understand that the CRM cards can be re-arranged on the right panel. An alternative that we will offer the client is to creat/display activity records which will display. Are we correct that displaying the CRM card in the middle panel is not possible? Thanks!

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

JBarre — Mon, 05 Apr 2021 21:08:06 GMT

Hi Patrick,

I am struggling to create a report by product/SKU. I often have deals that have multiple products. When I try to create a report on my total revenue by type of product/SKU, it aggregates the total value of a deal on each product.

Instead, I'd like to see the % of my revenues that comes from Product A, B, C, and D. Does it make sense? Can you help?

Thanks in advance

Betreff: [Now Open] CMS Hub Ask Me Anything (April 5)

rwolupo — Tue, 06 Apr 2021 09:54:02 GMT

Hey,

what about GDPR and SCHREMS II using HubSpot CMS in Europe?

As far as i know the data is served from american servers, right? How to solve this problem with european legal stuff?

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

AMerkt — Tue, 06 Apr 2021 10:03:02 GMT

Hello!

I was advised by your hubspot chat team to contacgt you in troubleshooting why my meeting link is giving a "google meet" invite rather than a zoom meeting link. They tested and checked both my configurations on my meetings account and with the link I sent, and this is what was replied:

"Thanks , I just received the invite and a Google Meet option is showing. I've checked the integration is present so I'm unsure why Google Meet is showing instead of Zoom.

Being part of the Sales team, my technical knowledge is limited. As a user of one of our free tools, you have access to support through the HubSpot Community. The HubSpot Community is moderated by other users, certified partners, and HubSpot employees offering a one-to-many support service. Your best next step is to post in the HubSpot Community so they can dig into this a bit further."

Hope I can problem solve this

Thank you 🙂

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

cathalhopper — Tue, 06 Apr 2021 11:57:02 GMT

Hey @bendonahower !
Great question! Visitors will see personalized content anywhere it is shown provided they have taken an action to link their current cookies in browser to their contact record and is a tracked visitor.

For example this could be through a form submission or clicking a tracked link in a marketing email which lands on your HubSpot site!

By the same virture a contact will not see any personalized content on your site if they:
- Have not taken an action to link their contact record and cookies

- Or they have but are blocking or clearing their cookies

They may have something in place which refreshes their cookies regularly, a common example of this is incognito which, unless set to do so, will refresh your cookies with each new browsing session.

Another example you may see is of a contact that you have created manually in your database, and has not yet submitted on a form with their email - even if they are browsing your site we can't tell which visitor's cookies is linked to this email so they won't see personalized content!

Once a contact makes an action to link those though they will see personalized content from there!

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

kevincor — Tue, 06 Apr 2021 13:12:16 GMT

Hubspot automatically makes a contact and logs the email for every email I receive from a new sender. According to support, there is no way to stop this. So, every day, I need to go and delete new unwanted contacts that HS has created. And it copies every email inside of HS. It seems incomprehensible that HS doesn't allow the user to turn off this feature. How can I stop HS from creating new contacts for every email that arrives to my inbox?

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

CMcGilvray — Tue, 06 Apr 2021 13:27:29 GMT

Will HubSpot add integration with the social media app Tik Tok? It is a must in 2021!

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

CFinnerty — Tue, 06 Apr 2021 14:16:27 GMT

Hi Patrick,

Is there anyway to make the letter "i" automatically capital if used as a stand alone letter/word? Thanks in advance

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

KDuffie — Tue, 06 Apr 2021 15:12:41 GMT

1) We are developing a Hubspot app that uses the CMS API. In reviewing the docs, it appears that the list and description of the /pages and /blog-posts APIs are out of date. The list of response fields is completely inconsistent with the actual fields that are returned. Is there a newer version of the docs around?

2) Once a Hubspot user with sufficient privileges uses OAuth to approve our access, we'd like to be able to add an embed code into the <head> of all pages/posts. There is a property to manually configure new content to appear in the <head>, but I see no way to do this via the API. If we use the API to directly update the templates, and the app is removed, those changes will remain in the templates. WordPress provides a hook so that a plugin can insert content while the <head> is being rendered. Any chance that you'd consider adding a property that an app can set that is content to be added into the <head> as long as that app is active?

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

breichenbach — Tue, 06 Apr 2021 16:28:54 GMT

Hey @06723! I'm happy to speak to both of these!

1) For hreflang tags, we do automatically add a rel="alternate" hreflang tag for each language variant within a multi-language group. Our decision for doing so is rooted in Google's dev docs outlining how multi-language content should be treated, which you can find documented here. That said, this should only be populating automatically if you're using our multi-language functionality. So, any page that has an English and German translation and is identified as a multi-language group will have this type of hreflang setup, but a single page that is not part of a multi-language group should not have hreflang tags automatically generated. If you're seeing anything to the contrary, feel free to DM me with a link to the page where you're seeing it! As for the standard functionality with multi-language groups, we don't currently offer the ability to omit hreflang tags.

2) Core Web Vitals opens a whole can of worms! There's a ton that you can do, stuff you probably should do, and stuff you could do if you had the time and resources to do so. At a very basic level, we have ongoing initiatives to make and keep HubSpot fast, including the tasks documented here. Additionally, our default templates and themes are mobile responsive and tend to do pretty well for things like CLS (cumulative layout shift) and TTI (time to interactive). One of the interesting challenges of being a CMS, however, is that we also want our customers to be able to customize and modify their content so that it best meets their business' needs. This means that there are a lot of variables that can be brought in during the dev and customization processes that we don't really have much control over. If you're seeing specific pieces of content encountering errors with Google's Core Web Vitals reports, I would definitely recommend partnering with a partner agency or developer who can do a thorough evaluation of your content setup and make specific recommendations as to what to improve. Depending upon when your site was set up, it's quite possible that you could make huge wins in the CWV department by implementing a lazy loading mechanism to defer off-screen images and removing or minimizing jQuery dependencies– those tend to be the two areas where I see the most recurring opportunities for improvement.

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

jordanayreshs — Tue, 06 Apr 2021 17:00:15 GMT

Hi Hubspot Team,

Is there a way we can edit Hubspot forms with Google Optimize to test language and conversion rates without Hubspot overwriting the HTML? We have tested this many times and can’t seem to run the tests without automated language replacing our changes. We want to be able to test with Google Optimize but aren’t sure the platforms can integrate.

Any suggestions?

Re: [Now Open] CMS Hub Ask Me Anything (April 5)

lukesummerfield — Tue, 06 Apr 2021 17:00:38 GMT

Last week we updated our public roadmaps - I'd encourage everyone to check out the CMS Hub one.

In general, I'm most excited about the work we're doing to bring the POWER of CMS+CRM together.
Today we see this in our "Smart Content" feature, but this is just the tip of the iceberg of what's possible... the team has a big vision here.

More tangibly, I'll give you two ...
1) Smart Content in Custom Modules - LONG time requested feature is in beta and rolling out to all soon.

2) Content Decoupling - Although still being planned, the vision here is magical. It brings the power to developers to extend content across the web, while keeping the marketer management/creation experience uber-user friendly (this is where traditional headless CMSes fall flat).