topic Re: UTM's data don't store on salesforce in CMS Development

UTM's data don't store on salesforce

SBasu — Thu, 17 Dec 2020 05:40:55 GMT

We have integrated HubSpot with salesforce.

I have created a form on HubSpot and added UTM's parameters to that form. But when I check the salesforce, the form data is capturing, but UTM's aren't going to salesforce.

Is there a solution for this issue?

Re: UTM's data don't store on salesforce

Tnichs — Thu, 17 Dec 2020 06:30:00 GMT

The fields that are captured in HubSpot are Original source, Drilldown 1 & Drilldown 2 - Have you set these up in your Salesforce Sync to map across to HubSpot?

Re: UTM's data don't store on salesforce

SBasu — Thu, 17 Dec 2020 07:00:45 GMT

How can I sync?

Re: UTM's data don't store on salesforce

Tnichs — Thu, 17 Dec 2020 08:10:59 GMT

There's a HubSpot/Salesforce integration that you can implement - Here's some details. https://knowledge.hubspot.com/salesforce/install-the-hubspot-salesforce-integration. -Depending upon which HubSpot package you have, this would be the first step. (Works with Pro/Enterprise)