topic Re: HTML Email Signature in HubSpot in Sales Email

HTML Email Signature in HubSpot

alexagatiss — Thu, 06 Feb 2025 22:51:53 GMT

How come when I put my signature as HTML and put it in HubSpot, it says that my headshot image is too large to load? I have tried reducing the file size of the image and that didn't work either. The photo does not display and I reduced the file size to where it is blurry...

Re: HTML Email Signature in HubSpot

karstenkoehler — Fri, 07 Feb 2025 05:25:16 GMT

Hi @alexagatiss,

Could you share a screenshot of that error message, the HTML of your signature including the link to your image?

This would be required to troubleshoot this. If you don't want to share this in a public forum, I'd recommend reaching out to HubSpot support in-app via email or chat.

Best regards

Re: HTML Email Signature in HubSpot

alexagatiss — Fri, 07 Feb 2025 17:12:18 GMT

Got it, might try seeking out HubSpot Support rather than sharing publicly. Thank you for your help!