topic Re: Need help embedding a custom URL for Sales Templates in Sales Email

Need help embedding a custom URL for Sales Templates

Bondi317 — Mon, 21 Oct 2024 08:57:26 GMT

Hello, I'm struggling with adding a URL to a sales template. We are creating a sequence and we save a specific checkout link as a URL property in the contact (we use this to track it on multiple platforms). We would need to include that link in the email as a URL but there is no way of referencing the property in the URL options.

Is there a workaround?

Re: Need help embedding a custom URL for Sales Templates

karstenkoehler — Mon, 21 Oct 2024 08:59:58 GMT

Hi @Bondi317,

The syntax for personalization tokens is

For example, the property "Website" would have the token {{ contact.website }}. You can look up the internal property name in the property settings:

Since tokens aren't officially supported there, I recommend testing and making sure HubSpot accepts tokens there. There is always a risk it doesn't, unfortunately.

Best regards!