topic Re: Setting up SPF if using Google Workspace in Sales Email

Setting up SPF if using Google Workspace

RebelHealth1 — Wed, 03 Jan 2024 02:16:51 GMT

Hi,

I am in the process of setting up SPF and DKIM for our domain. We have recently set up with Google Workspace and have linked it to Hubspot.

Will emails that we send from the Hubspot CRM still be tehcnicaly be sent via Google? Do I need to add at record for Google and Hubspot?

Thank you!

Re: Setting up SPF if using Google Workspace

DSharma02 — Wed, 03 Jan 2024 05:47:43 GMT

Hi @RebelHealth1 ,

When you set up SPF and DKIM for your domain, you're essentially configuring your domain's DNS records to authenticate your outgoing emails. These authentication mechanisms help prevent email spoofing and enhance the deliverability of your emails.
Your emails will be sent with whatever the email sending domain your are connecting with your HubSpot.

Hope this helps!
Thanks.

Re: Setting up SPF if using Google Workspace

RebelHealth1 — Wed, 03 Jan 2024 11:55:37 GMT

Much appreciated. Thank you for the clarification.

Re: Setting up SPF if using Google Workspace

Georgeb — Mon, 29 Jan 2024 23:32:34 GMT

So you do set it up as v=spf1 include:_spf.google.com -all or v=spf1 include:5414923.spf10.hubspotemail.net +all I am confused????

Re: Setting up SPF if using Google Workspace

krboots — Fri, 02 Feb 2024 18:52:44 GMT

Need to know the same thing if anyone can help!

Re: Setting up SPF if using Google Workspace

RealGB — Mon, 05 Feb 2024 03:49:52 GMT

Hi George,

You'll actually need both; as you send emails from both.

"v=spf1 include:_spf.google.com include:5414923.spf10.hubspotemail.net ~all"

note how in my example you have both HubSpot and Google authorised to send emails... I also changed to ~All.

Re: Setting up SPF if using Google Workspace

franzwilhelm — Fri, 09 Feb 2024 14:44:14 GMT

You can view Google Workspace's documentation on setting up multiple SPF records: https://support.google.com/a/answer/10685031?sjid=1874307878279101066-EU

Based on this I ended up configuring with:

v=spf1 include:_spf.google.com include:[YOUR_HUBSPOT_ID_HERE].spf05.hubspotemail.net ~all

After completing the setup, you can verify your spf records through this tool: https://mxtoolbox.com/spf.aspx

It should list both your HubSpot spf records and your Google spf records with a label of "Pass"

Hope this helps. Also note that correct DMARC and MX records are required for the email sending through Google Workspace to work correctly

Re: Setting up SPF if using Google Workspace

krboots — Fri, 09 Feb 2024 16:35:00 GMT

This is what I ended up doing and it worked as well!

Re: Setting up SPF if using Google Workspace

Gudorf — Fri, 16 Feb 2024 22:37:03 GMT

@franzwilhelm The issue I'm running into is that Google Domains won't let me modify the SPF record. I'm using HubSPot, Google Workspace and Google Domains.

The base Google spf is set auto-magically and while I can add aditional records, I have not found the secret to editing the actual record we need to update to include HubSpot. Suggestion?

Re: Setting up SPF if using Google Workspace

RealGB — Fri, 16 Feb 2024 23:41:40 GMT

Hello -

What you need to do is add a new record - a TXT record.

Should be straightforward; Navigate to DNS Tab, click "Add" and select the record type as "TXT" - then you need to paste your SPF records.

IF you already have another TXT record (which most people will for site verification) you'll need to add it on a separate line of the existing TXT record.

You can only have one TXT record per site.

Re: Setting up SPF if using Google Workspace

Gudorf — Sat, 17 Feb 2024 00:16:11 GMT

I appreciate that it should be straightforward... Yes, I can add a new TXT
record but that doesn't update the SPF record a few lines down (Google
won't allow that to be edited via the Manage button. What am I missing?
[image: 286C0DCB-B4F8-4209-AD5E-C44DCD6F7454_1_201_a.jpeg]

Re: Setting up SPF if using Google Workspace

RealGB — Sat, 17 Feb 2024 00:35:54 GMT

Hi Gudorf,

Your image wasn't added.

I am assuming, Google has a fake DNS record for SPF to add their records automatically; this is likely just appended to their real record.

In any case, if you CAN add a new TXT record, add it there.
You can then test your records using https://whatsmydns.net (this will also help speed up the propagation).

And, failing a solution, I'd move off Google Domains DNS.
- It's deprecated and closing down...

Re: Setting up SPF if using Google Workspace

YJi1 — Thu, 07 Mar 2024 16:11:33 GMT

The issue is,

in google domain,

when you set it up for google workspace, you can not remove/edit the SPF record.
You only can add a new record but when I did, it does not override the one from google workspace.
So the tool says, multiple SPF are found and it is an error

We don't have an option to delete google workspace SPF record in google domain

that's the issue

https://mxtoolbox.com/SuperTool.aspx

What I found afterword is that it works even when there are multiple records.
But not so sure if this is okay to do so long term.

Re: Setting up SPF if using Google Workspace

ACast01 — Thu, 04 Apr 2024 22:26:51 GMT

Any luck on a solution?

Re: Setting up SPF if using Google Workspace

Gudorf — Thu, 04 Apr 2024 22:42:37 GMT

Disappointgly no. HubSpot told me to switch domain providers in order to resolve. We don't want to do that for multiple clients on Google Workspace and so are monitoring to see how Google treat the issue in the real world.

Re: Setting up SPF if using Google Workspace

ACast01 — Thu, 04 Apr 2024 22:46:08 GMT

I found a solution. Although sloppy, it got me authenticated and seemed to work.

https://www.reddit.com/r/gsuite/s/vQOAR0rof3