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    <title>topic Re: There was an issue sending your emailThe recipients on this email thread previously bounced, mar in Sales Email</title>
    <link>https://community.hubspot.com/t5/Sales-Email/There-was-an-issue-sending-your-emailThe-recipients-on-this/m-p/832537#M7792</link>
    <description>&lt;P&gt;&lt;a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/613326"&gt;@AJovovich&lt;/a&gt;&amp;nbsp;because HubSpot sends millions of emails through the system over thousands of customers, it's possible that in the HubSpot system, another sended sent to this client, causing a global bounce.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp; "&lt;STRONG&gt;Global bounce:&amp;nbsp;&lt;/STRONG&gt;a&amp;nbsp;hard bounce for a permanent reason across three or more HubSpot accounts.&amp;nbsp;Permanent bounces include&amp;nbsp;&lt;A href="https://knowledge.hubspot.com/email/what-is-the-difference-between-a-hard-bounce-and-a-soft-bounce#hard-bounce-errors-and-recommendations" rel=" noopener" target="_blank"&gt;unknown user&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://knowledge.hubspot.com/email/what-is-the-difference-between-a-hard-bounce-and-a-soft-bounce#hard-bounce-errors-and-recommendations" rel=" noopener" target="_blank"&gt;mailbox full&lt;/A&gt;. Global bounces are&amp;nbsp;&lt;A href="https://knowledge.hubspot.com/email/analyze-your-marketing-email-campaign-performance#not-sent" target="_blank" rel="noopener"&gt;dropped&lt;/A&gt;&amp;nbsp;from future emails across all HubSpot accounts."&lt;/P&gt;
&lt;P&gt;[&lt;A href="https://knowledge.hubspot.com/email/what-is-the-difference-between-a-hard-bounce-and-a-soft-bounce" target="_blank" rel="noopener"&gt;Email bounce types&lt;/A&gt;]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So, even if you can send from your email provider, it's possible there's an error somewhere else. You should be able to &lt;A href="https://knowledge.hubspot.com/email/how-can-i-send-an-email-to-a-contact-that-has-previously-bounced" target="_blank" rel="noopener"&gt;work with HubSpot to solve this&lt;/A&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 10 Aug 2023 12:53:41 GMT</pubDate>
    <dc:creator>danmoyle</dc:creator>
    <dc:date>2023-08-10T12:53:41Z</dc:date>
    <item>
      <title>There was an issue sending your emailThe recipients on this email thread previously bounced, marked</title>
      <link>https://community.hubspot.com/t5/Sales-Email/There-was-an-issue-sending-your-emailThe-recipients-on-this/m-p/832526#M7791</link>
      <description>&lt;P&gt;&lt;SPAN&gt;why I get an error when sending a message from hubspot, and when sending from almost directly, the letter is delivered?&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Error :&lt;STRONG&gt;There was an issue sending your email.&amp;nbsp;&lt;/STRONG&gt;The recipients on this email thread previously bounced, marked this email as spam or has unsubscribed.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;only on this email:&amp;nbsp;&lt;A href="mailto:luis@swifthomeoffer.us" target="_blank" rel="noopener"&gt;luis@swifthomeoffer.us&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AJovovich_0-1691670076010.png" style="width: 400px;"&gt;&lt;img src="https://community.hubspot.com/t5/image/serverpage/image-id/96635i09F69CBE015DC688/image-size/medium?v=v2&amp;amp;px=400" role="button" title="AJovovich_0-1691670076010.png" alt="AJovovich_0-1691670076010.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AJovovich_1-1691670094864.png" style="width: 400px;"&gt;&lt;img src="https://community.hubspot.com/t5/image/serverpage/image-id/96636iC919D3A46FDA770F/image-size/medium?v=v2&amp;amp;px=400" role="button" title="AJovovich_1-1691670094864.png" alt="AJovovich_1-1691670094864.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 10 Aug 2023 12:22:58 GMT</pubDate>
      <guid>https://community.hubspot.com/t5/Sales-Email/There-was-an-issue-sending-your-emailThe-recipients-on-this/m-p/832526#M7791</guid>
      <dc:creator>AJovovich</dc:creator>
      <dc:date>2023-08-10T12:22:58Z</dc:date>
    </item>
    <item>
      <title>Re: There was an issue sending your emailThe recipients on this email thread previously bounced, mar</title>
      <link>https://community.hubspot.com/t5/Sales-Email/There-was-an-issue-sending-your-emailThe-recipients-on-this/m-p/832537#M7792</link>
      <description>&lt;P&gt;&lt;a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/613326"&gt;@AJovovich&lt;/a&gt;&amp;nbsp;because HubSpot sends millions of emails through the system over thousands of customers, it's possible that in the HubSpot system, another sended sent to this client, causing a global bounce.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp; "&lt;STRONG&gt;Global bounce:&amp;nbsp;&lt;/STRONG&gt;a&amp;nbsp;hard bounce for a permanent reason across three or more HubSpot accounts.&amp;nbsp;Permanent bounces include&amp;nbsp;&lt;A href="https://knowledge.hubspot.com/email/what-is-the-difference-between-a-hard-bounce-and-a-soft-bounce#hard-bounce-errors-and-recommendations" rel=" noopener" target="_blank"&gt;unknown user&lt;/A&gt;&amp;nbsp;and&amp;nbsp;&lt;A href="https://knowledge.hubspot.com/email/what-is-the-difference-between-a-hard-bounce-and-a-soft-bounce#hard-bounce-errors-and-recommendations" rel=" noopener" target="_blank"&gt;mailbox full&lt;/A&gt;. Global bounces are&amp;nbsp;&lt;A href="https://knowledge.hubspot.com/email/analyze-your-marketing-email-campaign-performance#not-sent" target="_blank" rel="noopener"&gt;dropped&lt;/A&gt;&amp;nbsp;from future emails across all HubSpot accounts."&lt;/P&gt;
&lt;P&gt;[&lt;A href="https://knowledge.hubspot.com/email/what-is-the-difference-between-a-hard-bounce-and-a-soft-bounce" target="_blank" rel="noopener"&gt;Email bounce types&lt;/A&gt;]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So, even if you can send from your email provider, it's possible there's an error somewhere else. You should be able to &lt;A href="https://knowledge.hubspot.com/email/how-can-i-send-an-email-to-a-contact-that-has-previously-bounced" target="_blank" rel="noopener"&gt;work with HubSpot to solve this&lt;/A&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 10 Aug 2023 12:53:41 GMT</pubDate>
      <guid>https://community.hubspot.com/t5/Sales-Email/There-was-an-issue-sending-your-emailThe-recipients-on-this/m-p/832537#M7792</guid>
      <dc:creator>danmoyle</dc:creator>
      <dc:date>2023-08-10T12:53:41Z</dc:date>
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