topic Re: The "From" in email is showing company name in Sales Email

The "From" in email is showing company name

VDown — Wed, 28 Sep 2022 10:08:52 GMT

In writing emails from HubSpot, it shows the company name in the "from" field instead of my personal name. How do I change this? I already tried going to the edit options of the IMPA settings but I don't see where I can edit this.

TIA

Re: The "From" in email is showing company name

crispyGTM — Wed, 28 Sep 2022 17:35:07 GMT

@VDown can you include an example via a screenshot?

Re: The "From" in email is showing company name

danmoyle — Wed, 28 Sep 2022 17:45:54 GMT

@VDown in settings under general, you want to make sure your name is filled out:

Here's a community resource with more information.

Re: The "From" in email is showing company name

VDown — Thu, 29 Sep 2022 07:37:56 GMT

Hi Daniel,

That is exactly what I have on my end. My name is showing under "Profile" but when I go to send an email, it's the company's name.