topic Using mail app to sync with Hubspot in Sales Email

Using mail app to sync with Hubspot

JLangley — Wed, 23 Mar 2022 16:55:53 GMT

We have an Outlook integration which works fine in the office. But, we have a sales team on the road who are using Hubspot on mobile / ipad apps and they use Mail for their emails. Is there anyway to get the 2 apps to sync, at the moment our best solution is to send the email from Hubspot but then check for the reply in Mail. We then get no visibility of the reply in Hubspot. Does anyone know of a better solution? I'm aware we can BCC the Hubspot address, but they just won't do this in practice.

Re: Using mail app to sync with Hubspot

PamCotton — Thu, 24 Mar 2022 23:31:37 GMT

Hello @JLangley

I would like to add our top experts to this conversation @trevordjones @ndwilliams3 @himanshurauthan any recommendations to @JLangley matter?

Thank you,

Pam

Re: Using mail app to sync with Hubspot

himanshurauthan — Fri, 08 Apr 2022 03:31:56 GMT

Hi @JLangley,

Currently, the only possible way for the phone is to do the HubSpot address BCC. There's no other option currently not available for the mobile app.

Regards,