topic Reconnect HUB ID to email account in Sales Email

Reconnect HUB ID to email account

AWeaverIII — Fri, 17 Dec 2021 10:56:18 GMT

Hi all,

I am trying to reconnect my email account (x@bellsouth.net ) to my Hub ID 8587047 account. Is there any way of doing this even though my email is my only way of accessing the Hub ID?

Thank you!

Re: Reconnect HUB ID to email account

karstenkoehler — Fri, 17 Dec 2021 10:44:16 GMT

Hi @AWeaverIII,

The email address that you're using to log in can also be your connected email address. (It is in most cases.)

You can connect your personal email by following these steps: https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot

Are you getting stuck at any step in this process? Let me know if I understood your query correctly.

Best regards!

Re: Reconnect HUB ID to email account

sharonlicari — Fri, 17 Dec 2021 10:57:52 GMT

Hey @AWeaverIII

I was checking and your account was deactivated due to an extended period of inactivity. I was able to have your account restored, so you should be all set to log in now.

Once you log in you can follow the steps @karstenkoehler has shared 🙂

Thank you,

Sharon

Re: Reconnect HUB ID to email account

KEmmett — Sat, 12 Feb 2022 00:25:22 GMT

Hi Sharon, I am having the same issue due to inactivity. How do I go about getting it restored again?

Re: Reconnect HUB ID to email account

TitiCuisset — Mon, 14 Feb 2022 09:44:31 GMT

Hi @KEmmett

Could you submit the form at the end of this article? Someone will be in touch.

Thank you!

Best

Tiphaine