topic Re: Signature logo from Outlook not displaying properly in Sales Email

Signature logo from Outlook not displaying properly

Zuzi — Mon, 12 Oct 2020 14:38:48 GMT

Hi all,

I'm experiencing an issue. When I send out an email from my Outlook (logged and tracked in HS), the email's signature does not display a logo in HS (email in a Contact profile). The signature in Outlook has the logo displayed properly.

Would you be able to help me?

Thanks,

Zuzi

Re: Signature logo from Outlook not displaying properly

Bryantworks — Mon, 12 Oct 2020 15:27:33 GMT

Hey @Zuzi,

This is likely just a display issue with HubSpot. To test, I would send yourself an email from Outlook to another personal or work address you might have then compare that email to what is logged in HubSpot to see if the signature is pulling through.

Hope that helps!

Re: Signature logo from Outlook not displaying properly

Zuzi — Mon, 12 Oct 2020 15:29:14 GMT

Hi Chris,

I'll give it a go. Thanks for the tip; much appreciated!

Zuzi