topic Emails in Sales Email

Emails

GBenz4 — Sat, 25 Oct 2025 13:38:49 GMT

When I send emails, a default list pops up (set up by an SEO tech). How do I change to another list from my contacts when sending the email:)

Betreff: Emails

franksteiner79 — Sat, 25 Oct 2025 13:44:52 GMT

Hi @GBenz4

Generally speaking, lists don't pop up when sending emails. Care to share a screenshot of where you are in the tool and what exactly you are seeing, so we can narrow this down a bit.

Thanks

Frank

Betreff: Emails

GBenz4 — Sat, 25 Oct 2025 14:06:49 GMT

Here you go:)

Re: Emails

karstenkoehler — Sat, 25 Oct 2025 14:49:24 GMT

Hi @GBenz4,

If you're referring to the marketing email editor, and particularly the step where you can select a recipient list, this dropdown is always empty (unless you clone a previous marketing email).

In the dropdown, you can see all active and static segments/lists - including the one created by your SEO tech. If it's the only list, it may seem like a default.

If you want to see additional options here, you would first have to create them, you can find instructions here: https://knowledge.hubspot.com/segments/create-active-or-static-lists

If you're referring to something else or get stuck, please share a screenshot.

Hope this helps!

Re: Emails

NPutria — Mon, 27 Oct 2025 06:03:28 GMT

I am interested and want to join email marketing.