I can't see my Facebook Form in Hubspot

AHill30 — Wed, 07 Jun 2023 15:06:20 GMT

I am an admin for our Facebook account and in HubSpot, it shows my account is connected in settings under Ad accounts and Lead Syncing. I see my account under the Lead Syncing tab with the 1 Lead Form I created on Facebook. However - when I go to the Marketing tab, under Lead Capture and Forms, the Form is not there. Any idea why this may be happening? I need to be able to go into the form and see how it's mapping; currently, I cannot do so. Please help! Thanks

Re: I can't see my Facebook Form in Hubspot

TomM2 — Wed, 07 Jun 2023 17:49:07 GMT

Hey @AHill30 you should find your lead ad forms under marketing > Social > ads. Facebook lead ads won't be shown under your forms tool. The only forms that will be shown in the forms dashboard are HubSpot forms,HubSpot forms receiving submissions via an api (integrations) Pop-up Forms and Non-HubSpot forms. Ads forms won't shown up in your forms dashboard by design.

topic I can't see my Facebook Form in Hubspot in Blog, Website & Page Publishing

I can't see my Facebook Form in Hubspot

Re: I can't see my Facebook Form in Hubspot