topic Re: Hubspot CMS in Blog, Website & Page Publishing

Hubspot CMS

pbabu — Wed, 07 Jun 2023 07:59:39 GMT

I am create new module but can't edit module came

Re: Hubspot CMS

kvlschaefer — Wed, 07 Jun 2023 13:04:38 GMT

Hi @pbabu,

Thanks for reaching out to the Community!

I wanted to ask some clarifying questions regarding your module:

1) Is this a premade module or a custom module created by a developer?

2) Where are trying to edit the module? In a Design Tool or on a page such as a landing page?

3) Are you seeing any error messages?

If you could share additional information and screenshots of what you're seeing on your end that would be very helpful for the Community to better assist. Thank you!

Best,

Kristen

Re: Hubspot CMS

pbabu — Wed, 07 Jun 2023 13:09:57 GMT

1) Is this a premade module or a custom module created by a developer?

Ans:yes
2)Where are trying to edit the module? In a Design Tool or on a page such
as a landing page?
Ans: landing page

3) Are you seeing any error messages?
Ans:No

Re: Hubspot CMS

pbabu — Wed, 07 Jun 2023 13:35:14 GMT

Re: Hubspot CMS

pbabu — Wed, 07 Jun 2023 13:37:18 GMT

Please check this screen shot

Re: Hubspot CMS

kvlschaefer — Thu, 08 Jun 2023 20:34:13 GMT

Hi @pbabu,

Thank you for the information and the screenshots.

If I'm understanding properly you are having an issue adding this module to your landing page correct? It's not appearing in the drag-and-drop section, right?

I wanted to tag our subject matter experts to see if they have any insight.

Hi @Jnix284, @Anton - Have you seen this behavior before? Do you have any advice for @pbabu?

Thank you!

Best,

Kristen

Re: Hubspot CMS

Anton — Fri, 09 Jun 2023 16:48:46 GMT

Hi @pbabu,

looks like it's a custom theme developed by somebody else.

There are several options you should check.

First:

Check if the module is available for templates and pages(red highlight). If it's like in the screenshot, enable it by clicking on the toggle and saving it.

Second:

Check if the module is available for the page-type you're working on(blue highlight). Modules can be template specific(Page, Blog, E-Mail). If your page type is not included - select/add it and save the module.

Third(quite new option):

Check the template you're using for this specific page if it's excluding specific modules.

For example:

If the first few lines of your template looks something like that

change it to:

so basically delete the "hiddenModules" lines

best,

Anton