topic Betreff: Form and Header Image Not Showing on Saved HTML File in Blog, Website & Page Publishing

Form and Header Image Not Showing on Saved HTML File

EUzzle — Mon, 06 Feb 2023 18:47:24 GMT

Hello --

When saving a HubSpot-created landing page as an HTML/web archive file, I am encountering an issue. Whenever I open the file after saving it, the header image and the form are gone. I tried opening and saving in Chrome (Mac and Windows), Safari, and Firefox. I have attached screenshots the normal page, and then after saving it as an HTML file and opening the file.

Betreff: Form and Header Image Not Showing on Saved HTML File

MiaSrebrnjak — Tue, 07 Feb 2023 15:20:52 GMT

Hi @EUzzle,

Thank you for reaching out to the Community!

I'm suspecting that this has something to do with the fact that the image file URL and the form in the HTML export are both still pointing to assets within your HubSpot account.

Could you export the header image and then update the image URL in the HTML file? Please also set up the form for use on an external site (instruction here) and update the data in the HTML file.

I hope this will help! If now, please let me know. I can ask a couple of subject matter experts for advice.

Cheers
Mia, Community team

Re: Form and Header Image Not Showing on Saved HTML File

EUzzle — Wed, 08 Feb 2023 15:52:52 GMT

Hello Mia --

Thank you for your response, but unfortunately, that did not work. Is there another solution? Should I reach out to my account success manager?