topic Re: Can't see Free CMS Tool in Blog, Website & Page Publishing

Can't see Free CMS Tool

VSchiavone — Fri, 26 Aug 2022 13:23:30 GMT

Hello everybody,

I have a free account but I can't find the Free CMS Tools in Marketing Hub. Can Somebody help me?

Thanks in advance.

Re: Can't see Free CMS Tool

coldrickjack — Fri, 26 Aug 2022 13:47:29 GMT

Hey @VSchiavone,

The free CMS tool includes everything listed here. In the navigation bar hover over "Marketing" and you should see the option "Website" this is essentially the free CMS. See the image below:

Re: Can't see Free CMS Tool

VSchiavone — Fri, 26 Aug 2022 14:48:04 GMT

Thank you, but my issue is that I don’t have any “Website” option over “Marketing” and I would like to know how to resolve this.

Re: Can't see Free CMS Tool

Jnix284 — Fri, 26 Aug 2022 19:39:13 GMT

@VSchiavone I'm not sure how the Free CMS tools were rolled out to new vs existing accounts, but if you go to this page and click get started free, it will prompt you to login and then you should have access to the website tools.

Re: Can't see Free CMS Tool

VSchiavone — Mon, 29 Aug 2022 07:17:04 GMT

Thank you very mutch, but it’s exactly what I did and I don’t have any CMS free tool in my Marketing Area.
I don’t understand why.

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Re: Can't see Free CMS Tool

TitiCuisset — Mon, 29 Aug 2022 12:42:16 GMT

Hi @VSchiavone

I'm wondering if this is a permission issue. Could you ask your Super Admin to see if you have the Website Tools permissions activated in Settings > Users & Teams?

@Jnix284 @coldrickjack thanks for helping!

Thank you!

Best

Tiphaine

Re: Can't see Free CMS Tool

Jnix284 — Mon, 29 Aug 2022 14:44:34 GMT

@TitiCuisset you're welcome, checking permissions was going to be my next suggestion - I'm glad I was on the right track 😉

Re: Can't see Free CMS Tool

VSchiavone — Fri, 02 Sep 2022 07:07:49 GMT

Thank you Tiphaine!
It was a permission issue in the end.