topic Re: Custom domain - Portal administrator in Blog, Website & Page Publishing

Custom domain - Portal administrator

visuaobs — Wed, 06 Sep 2017 07:45:39 GMT

Hi,

I am trying to setup a custom domain, but whenever I click on Domains, I get an error message saying "Ask your portal administrator if you'd like access.".

I am the super admin and gave myself rights to everything, but how do I become portal administrator? What portal? All I want is use the Hubspot CRM to manage my sales contacts.

Thank you for any help

Re: Custom domain - Portal administrator

Phil_Vallender — Wed, 06 Sep 2017 07:59:23 GMT

Hi @visuaobs

You do not need to configure your domain to use HubSpot CRM to manage your sales and domain management isn't included in that product.

Custom domain management is included in HubSpot Marketing Basic, Pro and Enterprise. Which version of HubSpot Marketing, if any, do you have?

Hope this helps.

acts aRe: Custom domain - Portal administrator

visuaobs — Wed, 06 Sep 2017 08:04:30 GMT

My goal is to manage my contacts and email my prospects and turn them into clients. Do I even need Hubspot Marketing? I was under the impression I can use the CRM and plug an email solution e.g. cu with a custom domain into it (Gmail for business OR something like Activecampaigns).

Re: acts aRe: Custom domain - Portal administrator

Phil_Vallender — Wed, 06 Sep 2017 08:15:08 GMT

Hiya

You might not need marketing.

HubSpot Sales connects directly to your inbox to send and track emails to your prospects.

Connecting the CRM to another ESP or automation platform would requrie an intergration tool, like Zapier.

Hope this helps.

Re: acts aRe: Custom domain - Portal administrator

visuaobs — Wed, 06 Sep 2017 08:18:13 GMT

Makes sense. Thanks for clarifying! So will look into the sales module 🙂