topic Re: Published Landing Page Link Doesn’t Work in Blog, Website & Page Publishing

Published Landing Page Link Doesn’t Work in HubSpot

aw22 — Fri, 15 May 2026 20:24:05 GMT

Hi,
I published my landing page days ago using Hubspot’s domain but the link still doesn’t work. I can open it with the preview but I get an error if it opens in another tab.

This is the error message I got:

Here’s what I’ve already tried:
-opened the link in incognito
-checked the URL slug for issues
-confirmed that the page is published
-tested other landing pages (could not open any in another tab)

Would appreciate any help in resolving this. Thanks

Re: Published Landing Page Link Doesn’t Work

fakhruddiin — Wed, 13 May 2026 06:57:58 GMT

This error is usually not about the landing page itself it’s a domain/SSL issue.

Since even other HubSpot landing pages are not opening, the problem is almost certainly at the domain level.

Quick checks to fix it:

Go to HubSpot → Settings → Domains & URLs
Check if your domain shows SSL active
If SSL is pending or failed, the HTTPS connection will break (this causes “secure connection” error)
Make sure you are using the correct published domain (not an old or wrong subdomain)

What you’re seeing is expected when SSL is not fully working or DNS changes haven’t fully propagated.

So the page is fine the connection to the domain is what needs fixing.

Re: Published Landing Page Link Doesn’t Work

aw22 — Wed, 13 May 2026 07:12:43 GMT

Hi fakhruddiin,

Thanks for the response!

This is what I see under the domains section. I believe it's active and connected. Neither the first or second domains listed in the image work.

Re: Published Landing Page Link Doesn’t Work

STierney — Thu, 14 May 2026 00:21:09 GMT

Hey @aw22,

Thanks for following up here!

I'd like to tag in some Community experts to see what other suggestions they may have to troubleshoot this unexpected error. @Humashankar, @Markestac, and @Anton - any idea why this still wouldn't load despite @aw22's domains being connected?

Shane, Senior Community Moderator

Re: Published Landing Page Link Doesn’t Work

Humashankar — Thu, 14 May 2026 01:50:31 GMT

Hi @fakhruddiin

HubSpot uses Google Trust Services for SSL certificates. If your root domain has a CAA record that doesn't include pki.goog, SSL provisioning will fail.

To learn more - SSL and domain security in HubSpot

Best Regards

Re: Published Landing Page Link Doesn’t Work

fakhruddiin — Thu, 14 May 2026 04:44:04 GMT

thanks

Re: Published Landing Page Link Doesn’t Work

JasmineOejbro — Tue, 19 May 2026 18:37:18 GMT

@aw22 I can access your "homepage" of the domain itself, just hitting a 404 as I'm assuming there is no content published there yet. So unless you've solved this already and just not posted an update, my guess is that it's a local issue.

It could be a matter of your network, VPN, running an old OS version or browser misinterpreting the SSL certificate and marking it as insecure. There are some techy solutions to reset and test. In your shoes I'd do a Google search for this after confirming with someone that they can access the website and page URLs of published pages.

Re: Published Landing Page Link Doesn’t Work

aw22 — Tue, 19 May 2026 18:45:59 GMT

Thank you! I switched my network to mobile data on my laptop and it worked. I'm not sure why my home wifi had an issue.