topic Re: Existing Website page error after meta description edit in Blog, Website & Page Publishing

Existing Website page error after meta description edit

ProConf — Tue, 26 Nov 2024 15:56:34 GMT

Was adding a meta description on an existing 1page website.

and made some other content edits on the page

Now the site returns an 404 error.

I reverted to an older version of the site which used to work, but still returning a 404error.

I unpublished and published again - still no fix

the preview on hubspot works, not the actual site

www.professionalconfidence.ie

would be grateful for any help!

Re: Existing Website page error after meta description edit

DMax1 — Wed, 27 Nov 2024 05:43:56 GMT

Clear your browser cache and ensure the page URL is correct. Republish the page and check for any redirects or domain issues. If the problem persists, contact HubSpot support for further assistance.

Re: Existing Website page error after meta description edit

BérangèreL — Wed, 27 Nov 2024 12:41:01 GMT

Hi @ProConf,

Thank you for reaching out to the Community!

We had a bug yesterday which has been solved since.

I would like to apologize for the frustration, data issues, and business impact this has caused.

Can you please confirm that everything is working for you today?

Thanks a lot!

Best,
Bérangère

Re: Existing Website page error after meta description edit

ProConf — Wed, 27 Nov 2024 13:40:42 GMT

Now resolved.

Re: Existing Website page error after meta description edit

DMax1 — Sun, 12 Jan 2025 15:33:19 GMT

If you face this issue again than you can follow some of my words,
Make sure to clear your browser cache and double-check that the page URL is accurate. Republish the page and verify if there are any redirects or domain configuration issues. If the issue continues, don’t hesitate to reach out to HubSpot support for expert help.