topic Re: Blog page not visible in Blog, Website & Page Publishing

Blog page not visible

VColuccio — Fri, 13 Sep 2024 15:21:42 GMT

Since yesterday my blog page, www.studiocoluccio.it/blog, is no longer visible (page not found 404). I don't understand why, the articles at their link are correctly visible. Only the blog page is not visible. I use the Accelerator theme

Re: Blog page not visible

Jnix284 — Fri, 13 Sep 2024 15:26:40 GMT

Hi @VColuccio I'm happy to help figure out what's going on, can you share a link to one of the articles that are showing correctly?

I can confirm that I also get a 404 error on the blog listing page, if you can also share a screenshot of your settings under Settings > Content > Blog where it contains the blog slug, that would be helpful.

Re: Blog page not visible

VColuccio — Fri, 13 Sep 2024 15:32:17 GMT

Thank you for agreeing to help me. I attach the screenshots and links to one of the articles, which are still visible (only a part) from the home page

https://www.studiocoluccio.it/blog/inflazione-definizione-calcolo

Re: Blog page not visible

Jnix284 — Fri, 13 Sep 2024 15:40:23 GMT

You're welcome @VColuccio, happy to help. Thank you for the link and screenshots.

I'm not sure why the blog listing page has started triggering a 404 error since it's been published for quite some time, but I did discover that when clicking "back to all posts" the URL is actually https://www.studiocoluccio.it/blog/all and not directing back to the blog home - I don't think it's related, but as a temporary solution you could add a redirect from /blog to /blog/all so that the blog is still accessible.

For the blog listing page here:

Can you edit the page and make a minor change, then republish it? If needed you can make a change to the meta description, change it back to what it was, and then publish - as long as a change has been made in the editor before republishing.

Re: Blog page not visible

VColuccio — Fri, 13 Sep 2024 15:48:51 GMT

How do I set up the redirect?

Re: Blog page not visible

Jnix284 — Fri, 13 Sep 2024 15:51:21 GMT

The steps to add a redirect can be found here @VColuccio, were you able to republish the blog listing page? I'm hoping that is enough to trigger a change to the server and get it live again.

Re: Blog page not visible

VColuccio — Mon, 16 Sep 2024 13:55:49 GMT

I made changes but it is still displayed "page not found 404". The problem is that the link where all posts are visible https://www.studiocoluccio.it/blog/all does not allow you to set the pagination. It shows all posts without considering my setting (6 items per page).

Re: Blog page not visible

Jnix284 — Mon, 16 Sep 2024 15:50:09 GMT

@VColuccio do you have a paid HubSpot subscription? If so, I recommend submitting a ticket to support - you can link to this thread to show what we've done to troubleshoot, from what I can tell it's either something on the server that's hung up and preventing the page from being visible or something specific to your portal (I can't recreate the issue in any other accounts).

Re: Blog page not visible

VColuccio — Mon, 16 Sep 2024 16:49:06 GMT

No, I don't have a paid Hubspot

Re: Blog page not visible

Jnix284 — Mon, 16 Sep 2024 16:53:40 GMT

@VColuccio let's see if the @CommunityTeam can help with escalating this or if they have any other suggestions for how to resolve the issue.