topic Re: This domain was added by another HubSpot customer in Blog, Website & Page Publishing

This domain was added by another HubSpot customer

severija — Fri, 02 Aug 2024 20:06:25 GMT

getting below error for my domain:

This domain was added by another HubSpot customer

Seems it's still connected with my old account which I have deleted, Can you please delete all old reference for my domain pwi.lt, so that I can connect it with my new account.

Re: This domain was added by another HubSpot customer

Ben_M — Fri, 02 Aug 2024 22:32:54 GMT

@severija wrote:

getting below error for my domain:

This domain was added by another HubSpot customer

Seems it's still connected with my old account which I have deleted, Can you please delete all old reference for my domain pwi.lt, so that I can connect it with my new account.

This is a user to user forum. Seeing as how your post is tagged starter, you should have access to Hubspot support via a ticket and they should be able to help you with your request.

Re: This domain was added by another HubSpot customer

severija — Sat, 03 Aug 2024 06:54:31 GMT

Oh, I am free and I can't get support - resolution for this problem.

Re: This domain was added by another HubSpot customer

Ben_M — Sat, 03 Aug 2024 13:57:04 GMT

@severija wrote:

Oh, I am free and I can't get support - resolution for this problem.

Yea, unfortunately without a paid account there is no official support channel. If you were interested in moving to a paid plan, you can typically reach out to sales who can help with this during your account being setup. Otherwise, I am not aware of any way to resolve your issue.