topic Re: Certain elements are not appearing in the published version of blog pages in Blog, Website & Page Publishing

Certain elements are not appearing in the published version of blog pages

RNobrega — Thu, 20 Jun 2024 13:15:42 GMT

Hi there, hope you are well. I am having some trouble with the rendering of the blog pages of my site. The problem is that certain elements of the blog page don't appear in the actual site, but they do appear in the preview section of the blog page editor. Here is an example:

Preview viewActual site view

How can I make the elements appear in the actual site?

Many thanks

Kind regards

Re: Certain elements are not appearing in the published version of blog pages

Jnix284 — Thu, 20 Jun 2024 13:35:43 GMT

Hi @RNobrega it's possible that the related posts module has "default" content configured and if you haven't made changes to the module via the drag and drop editor, HubSpot isn't sure that you want that "default" content to appear so it's not displaying on the live site. All you need to do is edit the module from your blog post template so that you make changes to the settings for what posts should display and that should do the trick (once you re-publish). I don't think you'll need to do this for every blog post, but you might need to test to confirm.

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Thu, 20 Jun 2024 13:42:31 GMT

Hi Jnix284, thank you for replying to me. I can't seem to find the option to set which blogs should appear, here is the screen that I am confronted with:

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Thu, 20 Jun 2024 13:43:46 GMT

Please note that the blogs forms also don't appear sometimes

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Thu, 20 Jun 2024 13:44:12 GMT

But the blog posts don't appear at all

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Thu, 20 Jun 2024 13:50:16 GMT

Sorry when I say forms I mean the consent information of the forms

Re: Certain elements are not appearing in the published version of blog pages

Jnix284 — Thu, 20 Jun 2024 15:50:22 GMT

Based on this screenshot @RNobrega it looks like the module you need to edit is the one below, this appears to only be for the heading text and doesn't have the filters for which posts to show.

Re: Certain elements are not appearing in the published version of blog pages

Jnix284 — Thu, 20 Jun 2024 15:50:53 GMT

@RNobrega can you also share a link to the blog so I can check the form to see what's happening in the code?

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Thu, 20 Jun 2024 15:55:20 GMT

The forms info sometimes appears and sometimes doesn't, recently it has been working, so maybe you will notice that it is working, however the blog posts don't appear. Here is a link to one blog:

https://nobrega-realty-144767382.hubspotpagebuilder.eu/en/blog/house-prices-the-impact-on-your-net-worth-in-madeira?hs_preview=aKnGcbGI-106015886561

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Thu, 20 Jun 2024 15:58:14 GMT

Here is a screenshot of when it wasn't working:

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Fri, 21 Jun 2024 16:44:27 GMT

Hi, sorry I didn't see your message (the one that I am replying to). I have tried to edit the module below but I can't. When I click on it I am confronted with the screen in the screenshot that I sent you, there is no way to edit the module below.

Re: Certain elements are not appearing in the published version of blog pages

Jnix284 — Tue, 25 Jun 2024 13:00:38 GMT

Thank you @RNobrega
In your screenshot, you have the global content editor open.

In a global content editor, you can only edit that module's content. If you publish to the assets, it should take you back to the blog page where the other module is editable, otherwise it would require a developer to fix if it's hardcoded in the template.

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Tue, 25 Jun 2024 13:05:16 GMT

What do you mean about publishing to the assets?

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Tue, 25 Jun 2024 13:05:46 GMT

how do you do that?

Re: Certain elements are not appearing in the published version of blog pages

Jnix284 — Tue, 25 Jun 2024 13:41:32 GMT

sorry @RNobrega still not getting email notifications for replies, you publish the global content in the upper right here:

This should close the global content editor and take you back to the template/post where you were originally working from.

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Tue, 25 Jun 2024 13:49:05 GMT

Hi, I published it but I still have the same problem.

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Tue, 25 Jun 2024 14:14:19 GMT

Sorry, I have just noticed that when I press "preview" and then "open in a new tab" I get into a link with the preview of the website, and I get different results depending on if I am in the normal editor or in the global editor. In the link from the normal editor the blog posts don't appear, but in the link from the global editor they do appear. Do you think that it will appear on the finalised version of the site if I just ignore the fact that in the normal editor preview it is not working?

Here are the links to both versions:

Global editor link:

https://144767382.hubspotpreview-eu1.com/_hcms/preview/content/106012373210?portalId=144767382&_preview=true&cacheBust=1719323906045&env=prod&injectedScripts=hubspot-dlb%2Cbundle.production.js%2Cfalse%2Cstatic-1.599&hublet=eu1&preview_key=AOLJPcNY&template_file_path=%40marketplace%2FUxeful_Templates%2FReal_Thor_free%2Ftemplates%2Fpartials%2Frelated_articles.html&isPreview=true&tc_deviceCategory=desktop

Normal editor link:

https://nobrega-realty-144767382.hubspotpagebuilder.eu/en/blog/madeira-property-tax-rates-what-you-need-to-know?hs_preview=AOLJPcNY-106012373210

Re: Certain elements are not appearing in the published version of blog pages

Jnix284 — Tue, 25 Jun 2024 17:00:36 GMT

@RNobrega yes, it will make an impact - I also can't view the preview pages as they require login to your HS account. Since you aren't actually live yet, this seems to be a non-issue right now and we can't troubleshoot further until you get a public live/preview link.

Re: Certain elements are not appearing in the published version of blog pages

RNobrega — Tue, 25 Jun 2024 17:09:38 GMT

So does that mean that everything should appear right in the finalised site?