topic Re: Fix DNS Record Error in Blog, Website & Page Publishing

Fix DNS Record Error

KKotha — Fri, 09 Feb 2024 06:49:31 GMT

We have been trying to connect the primary domain to hubspot but are running across this error.

GoDaddy is our domain provider.
Attached is the screenshot of the error.

Re: Fix DNS Record Error

GRajput — Fri, 09 Feb 2024 08:17:49 GMT

You need to verify the domain from the email service provider and then verify it from HubSpot.

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!

Re: Fix DNS Record Error

Jigar_Thakker — Fri, 09 Feb 2024 09:40:56 GMT

Hey @KKotha

Seems like these A names provided by HubSpot are missing in your Godaddy account Kindly follow the steps as mentioned below:

To connect your domain to HubSpot, you need to set up the DNS records correctly in your domain provider's settings. Here are some general steps you can follow:

1. Log in to your GoDaddy account.
2. Navigate to the DNS management section for your domain.
3. Look for the option to add or edit DNS records.
4. Add the necessary DNS records provided by HubSpot add the A names provided by HubSpot.
5. Save the changes and wait for the DNS changes to propagate.
6. Once the DNS changes have propagated, go back to HubSpot and verify your domain connection.

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

Re: Fix DNS Record Error

Jigar_Thakker — Fri, 09 Feb 2024 09:44:22 GMT

Also, @KKotha Looking at your Screenshots kindly remove these details from the DNS settings as there are the incorrect details you have added in the A name records of your DNS settings in the Godaddy account.

Re: Fix DNS Record Error

Jnix284 — Sun, 11 Feb 2024 12:55:05 GMT

@KKotha were you able to resolve the issue with the instructions provided by @Jigar_Thakker or do you need further help resolving the DNS configuration?