topic Stripe integration for Quotes in Commerce Tools

Stripe integration for Quotes

KKirchberg — Mon, 10 Jul 2023 23:49:13 GMT

There is a lock sign next to Stripe for payments in the Quotes section. The only choice is to not accept payments. My Stripe account is active and linked to Hubspot so why is there a lock?

Re: Stripe integration for Quotes

mangelet — Tue, 11 Jul 2023 08:10:15 GMT

@KKirchberg It looks like you are on the free version of HubSpot and you would need to upgrade...

See here.

https://knowledge.hubspot.com/quotes/how-do-i-use-the-stripe-integration-with-hubspot

Re: Stripe integration for Quotes

TomM2 — Tue, 11 Jul 2023 09:39:01 GMT

Just to follow up on Martin's post too, there are two native stripe integrations, one is to integrate stripe contacts with your HubSpot contacts. This does not integrate quotes, the second is the one that integrates quotes, you will however need a starter account at minimum to use this as Martin mentions.

Re: Stripe integration for Quotes

Nagarjoon — Fri, 26 Apr 2024 13:24:45 GMT

It seems like there might be a technical issue causing the lock sign to appear next to Stripe for payments in the Quotes section of your HubSpot account, despite your Stripe account being active and linked. This could potentially be due to a configuration issue or a synchronization problem between HubSpot and Stripe. To resolve this, I would recommend first checking the integration settings between HubSpot and Stripe to ensure that everything is properly configured. Verify that the necessary permissions and authorizations are set up correctly in both platforms. If everything appears to be in order, try refreshing the connection or reconnecting your Stripe account within HubSpot. Additionally, it might be helpful to reach out to HubSpot's support team for further assistance in troubleshooting and resolving this issue efficiently. They should be able to provide you with more specific guidance tailored to your account setup and requirements.