what happens to existing order forms if we change the domain they are sent from

DJames79 — Fri, 05 Sep 2025 07:04:51 GMT

Hi all,

We want to change the domain that we send out order forms from. If we change the domain in the domain dropdown, what happens to existing order forms? Will it only affect new order forms, or do old ones also get affected? Our original onbaording company set it up on our website and landing page URL, which we don't want.

Re: what happens to existing order forms if we change the domain they are sent from

BérangèreL — Fri, 05 Sep 2025 16:06:08 GMT

Hi @DJames79 and Happy Friday!

Great question, thanks for asking the HubSpot Community!

Here are some related resources that might be of interest:

- Create and manage orders
- Change the primary domain for your HubSpot content

Please note that changing your primary domain or removing the original domain could break links or embeds that were based on that domain.
Make sure to update the form URLs and embedded codes anywhere they’ve been used externally if switching domains.

Let's consult with our Top Experts: Hi @karstenkoehler, @Olivia_Bagnall and @LeoJuvin do you have any insights to share with @DJames79, please?

Have a fabulous weekend and thanks so much! ⭐
Bérangère

topic what happens to existing order forms if we change the domain they are sent from in Commerce Tools

what happens to existing order forms if we change the domain they are sent from

Re: what happens to existing order forms if we change the domain they are sent from