topic Hubspot payments beta- already have Stripe but Payments wants me to create new Stripe account in Commerce Tools

Hubspot payments beta- already have Stripe but Payments wants me to create new Stripe account

Honorable — Mon, 04 Oct 2021 21:26:56 GMT

Hi-

As the title says, want to try out Hubspot Payments. Asks to verify business info through Stripe, but assumes I don't use Stripe and asks for business details that are a bit cumbersome to retrieve again.

We already are set up on Stripe and use the Hubspot plugin for that- is there another way to verify or proceed?

Re: Hubspot payments beta- already have Stripe but Payments wants me to create new Stripe account

PamCotton — Tue, 05 Oct 2021 22:54:46 GMT

Hello, @Honorable wanted to share this knowledge base here with more details about the integration.

I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screen share if necessary.

Thank you

Pam