topic Re: Add shipping cost to the purchase in Commerce Hub in Commerce Tools

Add shipping cost to the purchase in Commerce Hub

sarahmeyer — Tue, 10 Dec 2024 12:53:19 GMT

We just set up the Commerce Hub with 3 product variants and 3 payment links (where you can choose the amount between 1-10). Now we need to add the shipping cost. Which means: A customer can add 1-10 articles to the basket and then can checkout and pay with stripe.

The only thing missing at the moment are the shipping costs which need to be added before the checkout. We have the starter license and we don't know how we can add the shipping cost only once, even if the customer buys for ex. 3 articles.

Can someone help?

Thanks.

Sarah

Re: Add shipping cost to the purchase in Commerce Hub

Jigar_Thakker — Tue, 10 Dec 2024 18:51:09 GMT

Hi @sarahmeyer ,

Thank you for your question. Unfortunately, with the current setup in Commerce Hub, adding a one-time shipping cost to a transaction cannot be done directly within the same payment link. Instead, you would need to create a separate payment link specifically for the shipping cost.

Alternatively, if you're billing your contacts through invoices, you can add the one-time shipping cost as a line item on the first invoice for that customer.

Adding references that will help you through the above :
https://knowledge.hubspot.com/payment-links/create-and-share-a-products-payment-link
https://knowledge.hubspot.com/products/edit-products-and-terms-in-the-line-items-editor

If this helps, feel free to mark it as the solution ✔️ and give it an upvote 👍 !

Re: Add shipping cost to the purchase in Commerce Hub

sarahmeyer — Sat, 14 Dec 2024 08:20:49 GMT

Hi Jigar

Thank you so much for your help. This was very useful and we were able to add the shipping cost in the way we needed.

Have a lovely day.

Sarah