https://community.hubspot.com/t5/HubSpot-Academy-Support/Transfer-certificates-from-old-work-email-that-is-now/m-p/1221005#M9476 <P>Hi team,</P><P>&nbsp;</P><P>Need some help here, my old work email has been deactivated in my old company's system so I cannot access it and do the regular transfer that the HS documentation states.</P><P>&nbsp;</P><P>How can I get these back? I have both my work and personal email to provide but let me know.&nbsp;</P><P>&nbsp;</P><P>Thanks!</P> Thu, 06 Nov 2025 18:57:58 GMT AHoltz 2025-11-06T18:57:58Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Transfer-certificates-from-old-work-email-that-is-now/m-p/1221005#M9476 <P>Hi team,</P><P>&nbsp;</P><P>Need some help here, my old work email has been deactivated in my old company's system so I cannot access it and do the regular transfer that the HS documentation states.</P><P>&nbsp;</P><P>How can I get these back? I have both my work and personal email to provide but let me know.&nbsp;</P><P>&nbsp;</P><P>Thanks!</P> Thu, 06 Nov 2025 18:57:58 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Transfer-certificates-from-old-work-email-that-is-now/m-p/1221005#M9476 AHoltz 2025-11-06T18:57:58Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Transfer-certificates-from-old-work-email-that-is-now/m-p/1221030#M9477 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/682789">@AHoltz</a></SPAN> - thanks for posting in the Community!<BR /><BR />I've sent your a private message with next steps!<BR /><BR />Shane, Senior Community Moderator</P> Thu, 06 Nov 2025 19:50:08 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Transfer-certificates-from-old-work-email-that-is-now/m-p/1221030#M9477 STierney 2025-11-06T19:50:08Z