topic Digital Markerting Certification in HubSpot Academy Support

Digital Markerting Certification

BDiamond7 — Wed, 20 Aug 2025 16:25:49 GMT

I was almost done with my Digital Marketing Certification course, and when I logged in this morning, it was a completely different course, making me start it over. I wasn't notified that the course would be changed, and I would have to start over. I already dedicated so much time to the course and only have two videos left, and the exam. The AI ChatBot is not helping me connect with a person or give me an email. I just want to talk to a person to help me with this. Someone please please help me. I don't want to start over 😞

Re: Digital Markerting Certification

APernell — Wed, 20 Aug 2025 19:31:18 GMT

Hello @BDiamond7 ,

Thank you for reaching out to the academy community board! I'm happy to help out with this.

Yes, the digital marketing course was updated and changed today to enhance the learning experience and include the latest industry trends and practices. I sincerely apologize for any confusion or inconvenience this may have caused you. Unfortunately, as this is a completely new course, it is essential for you to complete the updated curriculum in order to receive the certification. We believe that this new content will provide you with valuable insights and skills that are crucial in today’s digital marketing landscape. If you have any questions or need assistance with the new course format, please feel free to reach out.

Thank you!

The Academy team

Re: Digital Markerting Certification

KarinaES — Mon, 25 Aug 2025 05:11:57 GMT

Hi Diamond, the exact same thing happened to me! After dedicating so much time I was finally going to finish the course and then the course suddently gets updated 😓 and I lost all my progress. So disappointing