https://community.hubspot.com/t5/HubSpot-Academy-Support/Unable-to-download-the-certificate/m-p/1124281#M8393 <P>Hi there,<BR /><BR />Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.</P> <P><BR />Our team is investigating. Can you please follow the steps indicated in this post: "<A href="https://community.hubspot.com/t5/HubSpot-Academy-Support/Downloading-Certificates-on-HubSpot-Academy-issue-update/m-p/1112497" target="_blank" rel="noopener">Updates on the Downloading Certificates issue on HubSpot Academy</A>".</P> <P><BR />We're sorry for the inconvenience.<BR />&nbsp;</P> <P>Thank you!<BR /><BR />Best,<BR />Bérangère</P> Wed, 19 Mar 2025 09:31:26 GMT BérangèreL 2025-03-19T09:31:26Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Unable-to-download-the-certificate/m-p/1123738#M8383 <P>I am unable to download the certificate for one of the courses i just completed. I have already tried using different browsers but no luck. When i go to the download button (blocked icon) the same is disabled. Can anyone help me with the same ?</P><P>&nbsp;</P> Tue, 18 Mar 2025 10:48:53 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Unable-to-download-the-certificate/m-p/1123738#M8383 mahi2 2025-03-18T10:48:53Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Unable-to-download-the-certificate/m-p/1124281#M8393 <P>Hi there,<BR /><BR />Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.</P> <P><BR />Our team is investigating. Can you please follow the steps indicated in this post: "<A href="https://community.hubspot.com/t5/HubSpot-Academy-Support/Downloading-Certificates-on-HubSpot-Academy-issue-update/m-p/1112497" target="_blank" rel="noopener">Updates on the Downloading Certificates issue on HubSpot Academy</A>".</P> <P><BR />We're sorry for the inconvenience.<BR />&nbsp;</P> <P>Thank you!<BR /><BR />Best,<BR />Bérangère</P> Wed, 19 Mar 2025 09:31:26 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Unable-to-download-the-certificate/m-p/1124281#M8393 BérangèreL 2025-03-19T09:31:26Z