https://community.hubspot.com/t5/HubSpot-Academy-Support/Deactive-Remove-User/m-p/1121998#M8365 <P>I need 2 students REMOVED from my current roster. How do I remove them??????</P><P>&nbsp;</P><P>They were on my roster 3 semesters ago; I deactivated them. But, now I need to enroll them (again) into my spring course. However, when I try to deactivate them or remove them, I get an error that says "this email is already in use".&nbsp;</P><P>&nbsp;</P><P>So, again, how do I remove 2 students, so I can reactivate them?</P> Thu, 13 Mar 2025 14:28:31 GMT DrRichardson 2025-03-13T14:28:31Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Deactive-Remove-User/m-p/1121998#M8365 <P>I need 2 students REMOVED from my current roster. How do I remove them??????</P><P>&nbsp;</P><P>They were on my roster 3 semesters ago; I deactivated them. But, now I need to enroll them (again) into my spring course. However, when I try to deactivate them or remove them, I get an error that says "this email is already in use".&nbsp;</P><P>&nbsp;</P><P>So, again, how do I remove 2 students, so I can reactivate them?</P> Thu, 13 Mar 2025 14:28:31 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Deactive-Remove-User/m-p/1121998#M8365 DrRichardson 2025-03-13T14:28:31Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Deactive-Remove-User/m-p/1122414#M8369 <P>Hey&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/674977">@DrRichardson</a>&nbsp;a deactivated user is still technically in use as it's not fully removed, once they're deactivated you just need to take the <A href="https://knowledge.hubspot.com/user-management/deactivate-hubspot-users" target="_blank" rel="noopener">steps to remove them from your portal</A> to have them fully removed.&nbsp;</P> Fri, 14 Mar 2025 10:32:28 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Deactive-Remove-User/m-p/1122414#M8369 TomM2 2025-03-14T10:32:28Z