https://community.hubspot.com/t5/HubSpot-Academy-Support/My-certificate-won-t-generate/m-p/1110903#M8329 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3997.png" style="width: 1170px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138848iCE1BEB934FA5B6D7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3997.png" alt="IMG_3997.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3996.png" style="width: 1170px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138849i4C5BAC6957B919D4/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3996.png" alt="IMG_3996.png" /></span></P><P> can you please just email me my certificate please it won't generate</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3995.png" style="width: 1170px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138850iCF47285F51E86054/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3995.png" alt="IMG_3995.png" /></span></P> Tue, 18 Feb 2025 19:44:38 GMT THullett 2025-02-18T19:44:38Z https://community.hubspot.com/t5/HubSpot-Academy-Support/My-certificate-won-t-generate/m-p/1110903#M8329 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3997.png" style="width: 1170px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138848iCE1BEB934FA5B6D7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3997.png" alt="IMG_3997.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3996.png" style="width: 1170px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138849i4C5BAC6957B919D4/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3996.png" alt="IMG_3996.png" /></span></P><P> can you please just email me my certificate please it won't generate</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3995.png" style="width: 1170px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138850iCF47285F51E86054/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3995.png" alt="IMG_3995.png" /></span></P> Tue, 18 Feb 2025 19:44:38 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/My-certificate-won-t-generate/m-p/1110903#M8329 THullett 2025-02-18T19:44:38Z https://community.hubspot.com/t5/HubSpot-Academy-Support/My-certificate-won-t-generate/m-p/1110976#M8330 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/902170">@THullett</a></SPAN>! Welcome to the Community-- happy to have you here <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P><P>&nbsp;</P><P>Congratulations on the certification! On the backend, I can see the certification has been issued, but we do not have the ability to download it for privacy reasons. That said, have you attempted to open this in a desktop browser?&nbsp;</P><P>&nbsp;</P> Tue, 18 Feb 2025 22:36:05 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/My-certificate-won-t-generate/m-p/1110976#M8330 kennedyp 2025-02-18T22:36:05Z https://community.hubspot.com/t5/HubSpot-Academy-Support/My-certificate-won-t-generate/m-p/1118550#M8331 <P>Hey! Our team is investigating this issue. Can you please follow the steps indicated in this post: "<A href="https://community.hubspot.com/t5/HubSpot-Academy-Support/Downloading-Certificates-on-HubSpot-Academy-issue-update/m-p/1112497" target="_blank" rel="noopener">Updates on the Downloading Certificates issue on HubSpot Academy</A>".</P> <P><BR />We're sorry for the inconvenience.</P> Wed, 05 Mar 2025 22:35:44 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/My-certificate-won-t-generate/m-p/1118550#M8331 kennedyp 2025-03-05T22:35:44Z