topic Image for certificate not loading in HubSpot Academy Support

Image for certificate not loading

CClark4 — Thu, 13 Feb 2025 02:31:45 GMT

Hello! I just completed the Social Marketing exam for certification. I succesfully passed, but the image of the certificate will not load. Could you please send me a copy to my email? My email is co555684@ucf.edu

Re: Image for certificate not loading

BérangèreL — Mon, 24 Feb 2025 12:40:03 GMT

Hi there,

Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.

Our team is investigating and we'll post an update on this post "Updates on the Downloading Certificates issue on HubSpot Academy" as soon as we have more information.

We're sorry for the inconvenience.

Thank you for your patience!

Best,
Bérangère

Re: Image for certificate not loading

AAPraveen — Sun, 16 Mar 2025 15:56:18 GMT

Hey team, Even I have the same issue. Its better if you send us the certificate through mail