https://community.hubspot.com/t5/HubSpot-Academy-Support/I-Cant-find-my-Certificate/m-p/1108055#M8195 <P>&nbsp;</P><P><SPAN>I have successfully passed the exam; however, I am unable to find my certificate. Could you please assist me in retrieving it or guide me on the next steps?</SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2442.jpeg" style="width: 999px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138297i2B336F6F30EE0C83/image-size/large?v=v2&amp;px=999" role="button" title="IMG_2442.jpeg" alt="IMG_2442.jpeg" /></span></P> Wed, 12 Feb 2025 16:42:21 GMT Yotsaphat 2025-02-12T16:42:21Z https://community.hubspot.com/t5/HubSpot-Academy-Support/I-Cant-find-my-Certificate/m-p/1108055#M8195 <P>&nbsp;</P><P><SPAN>I have successfully passed the exam; however, I am unable to find my certificate. Could you please assist me in retrieving it or guide me on the next steps?</SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2442.jpeg" style="width: 999px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/138297i2B336F6F30EE0C83/image-size/large?v=v2&amp;px=999" role="button" title="IMG_2442.jpeg" alt="IMG_2442.jpeg" /></span></P> Wed, 12 Feb 2025 16:42:21 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/I-Cant-find-my-Certificate/m-p/1108055#M8195 Yotsaphat 2025-02-12T16:42:21Z https://community.hubspot.com/t5/HubSpot-Academy-Support/I-Cant-find-my-Certificate/m-p/1112559#M8232 <P>Hi there,<BR /><BR />Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.</P> <P><BR />Our team is investigating and we'll post an update on this post "<A href="https://community.hubspot.com/t5/HubSpot-Academy-Support/Downloading-Certificates-on-HubSpot-Academy-issue-update/m-p/1112497" target="_blank">Updates on the Downloading Certificates issue on HubSpot Academy</A>" as soon as we have more information.</P> <P><BR />We're sorry for the inconvenience.<BR />&nbsp;</P> <P>Thank you for your patience!<BR /><BR />Best,<BR />Bérangère</P> Fri, 21 Feb 2025 14:10:36 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/I-Cant-find-my-Certificate/m-p/1112559#M8232 BérangèreL 2025-02-21T14:10:36Z